Being active in your community is good for business

By actively participating within the community at large, properties not only further tourism and help local causes, but help themselves in turn.
READ MORE

How Varied Is Your Hospitality Vocabulary? [quiz]

Test your knowledge with this quick quiz on terms used in the hospitality industry.
READ MORE

Trend Digest: GDPR compliance for hospitality

We have gathered together some of the top online resources on GDPR compliance in hospitality – from videos to checklists – to help your hotel get to grips with the new ...
READ MORE

Hotels have the social edge: 4 Steps to take it further

Guests love to talk about their experiences at hotels, giving them the social edge. We look at four ways that hotel marketers can make the most of this advantage.
READ MORE

15 Inspirational quotes from hospitality greats

Some wise quotes about hospitality from a few of the industry's great visionaries to help keep you inspired and reaching for greatness.
READ MORE

Trend Digest: How sustainable are you?

We’ve scoured the web to find articles that break down what sustainability means in hospitality, and what you can do about it.
READ MORE

How the Coaching Inn Group uses guest feedback tech to motivate excellence ...

Your staff are at the frontline of guest experience – how do you ensure that they are motivated to give your guests the best? The Coaching Inn Group uses guest feedback to create ...
READ MORE

The anxious traveller — how you can help [checklist]

We look at how accommodation providers can help their guests to feel more at ease when making a booking, before they arrive, and during their stays.
READ MORE

Trend Digest: Accessible hospitality for all

We look at articles from around the internet that can help accommodation providers to understand accessibility and how they can accommodate guests with disabilities.
READ MORE

Earn more direct bookings for your hotel with transparency

How transparency can be used to build trust in your brand, motivate staff and increase direct bookings
READ MORE

Download

No thanks

Downloads library

Check out our downloadable ebooks and guides!

Email-Marketing-Mistakes-That-Could-Cost-Your-Hotel-Bookings
How-People-Do-Travel-Related-Web-Browsing
Visit library