GuestRevu Is Top Hotel Tech According To User Reviews
- 27/11/2018
- Feedback
We’re thrilled to announce that our clients have helped us to reach the #1 spots in both the Guest Feedback and Reputation Management categories on Hotel Tech ...
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Keeping up with the new TripAdvisor
- 22/11/2018
- TripAdvisor
The travel world is abuzz with speculation about TripAdvisor. The review giant announced in September that big change was coming to the platform in the form of ...
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The importance of a meritocracy like TripAdvisor in hospitality ...
- 18/10/2018
- TripAdvisor
Some properties think of TripAdvisor as their best friend, others their worst enemy. But when it comes to online reviews, it is the one place that every ...
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5 Properties That Embrace the Appeal of Barefoot Luxury for Travellers
- 11/10/2018
- Guest experience
At a glance, the phrase ‘barefoot luxury’ sounds like an oxymoron. Where bare feet bring to mind homeliness, childhood and comfort; luxury evokes a sense of ...
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3 Keys to Excellent Housekeeping
- 13/09/2018
- Reputation
If you asked a guest what their favourite part of a stay with you was, it’s unlikely that they’ll respond with comments on dust-free surfaces, white linen and ...
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Marketing your hotel to Chinese FITs
- 19/07/2018
- Interviews
With China making up more than 18% of the world’s population, one would think that marketing to a Chinese audience would be a piece of cake. But as Cho Wong ...
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The currency of trust, and the power of partnerships
- 31/05/2018
- News
“Trust is earned,” says Francine Heywood. “You can’t develop it without a genuinely good product.” In an age where word of mouth has gone digital, and the ...
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Hotels have the social edge: 4 Steps to take it further
- 10/05/2018
- Best practices
Although organisations of any kind can increase brand awareness and attract new customers with social media, businesses that cater to travellers have an edge ...
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15 Inspirational quotes from hospitality greats
- 03/05/2018
- Reputation
The hospitality business can be a hard slog, but for those who have what it takes, the rewards and recognition that come with success are definitely worth it, ...
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The anxious traveller — how you can help [checklist]
- 05/04/2018
- Guest experience
I struggled to sleep on the Thursday before Easter weekend. My mind was working overtime going through all the things that might go wrong — Would we get lost ...
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