Chatbots, reviews and integrated guest communications – the future of ...
- 30/09/2020
- Hotel marketing
Asksuite and GuestRevu have brought together online chatbot technology, and guest feedback and online reputation management tools to enhance guest trust and communication.
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4 Tech Trends The Restaurant Industry Should Be Aware Of
- 24/09/2020
- Best practices
Luring COVID-wary guests out of their homes and into a sit-down restaurant has proven to be a task fraught with challenges. Rodney Laws looks at how technology can help ...
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Use guest feedback to inform your video strategy post-COVID
- 20/08/2020
- Guest experience
Take your hotel video marketing to the next level using guest data in cloud-based tech stacks to inform visually appealing, personalised content that sells itself to prospective ...
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5 direct booking hacks hotels can look into for after lockdown
- 23/04/2020
- Hotel marketing
With tough times ahead for the hospitality industry, every penny counts. Use these five clever tips to get more direct bookings and spend less on OTA commissions.
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How top hoteliers keep great staff happy [interview]
- 05/03/2020
- Guest experience
With the average staff retention rate in the UK hospitality industry sitting 15 percentage points below the national average, we decided to ask a top GM about his staff retention ...
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Understanding guest experience with GuestRevu
- 06/02/2020
- Guest experience
Guest feedback is invaluable for garnering insight into your guests’ experiences, their expectations, and where your property may be falling short or sky-rocketing.
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GuestRevu wins two categories in prestigious HotelTechAwards 2020
- 08/01/2020
- Reputation
Reviews from hoteliers have seen GuestRevu win Best Reputation Management Software and Best Guest Survey Provider in 2020's prestigious HotelTechAwards.
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What can hoteliers expect 2020 to hold?
- 19/12/2019
- Best practices
You don’t have to have a crystal ball to look into the future that 2020 holds for the hospitality industry.
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How staff can actively promote your business (without breaking the ...
- 12/12/2019
- TripAdvisor
When you’ve got the right team behind you, it’s only natural for them to want to promote your business in any way that they can
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More than commission: the 6 hidden costs of OTA bookings
- 21/11/2019
- Direct bookings
While OTAs are a valuable resource for keeping heads in beds and gaining exposure, the cost of bookings that come through them hardly ends at commission
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