Chatbots, reviews and integrated guest communications – the future of ...

Asksuite and GuestRevu have brought together online chatbot technology, and guest feedback and online reputation management tools to enhance guest trust and communication.
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4 Tech Trends The Restaurant Industry Should Be Aware Of

Luring COVID-wary guests out of their homes and into a sit-down restaurant has proven to be a task fraught with challenges. Rodney Laws looks at how technology can help ...
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Use guest feedback to inform your video strategy post-COVID

Take your hotel video marketing to the next level using guest data in cloud-based tech stacks to inform visually appealing, personalised content that sells itself to prospective ...
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5 direct booking hacks hotels can look into for after lockdown

With tough times ahead for the hospitality industry, every penny counts. Use these five clever tips to get more direct bookings and spend less on OTA commissions.
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How top hoteliers keep great staff happy [interview]

With the average staff retention rate in the UK hospitality industry sitting 15 percentage points below the national average, we decided to ask a top GM about his staff retention ...
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Understanding guest experience with GuestRevu

Guest feedback is invaluable for garnering insight into your guests’ experiences, their expectations, and where your property may be falling short or sky-rocketing.
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GuestRevu wins two categories in prestigious HotelTechAwards 2020

Reviews from hoteliers have seen GuestRevu win Best Reputation Management Software and Best Guest Survey Provider in 2020's prestigious HotelTechAwards.
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What can hoteliers expect 2020 to hold?

You don’t have to have a crystal ball to look into the future that 2020 holds for the hospitality industry.
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How staff can actively promote your business (without breaking the ...

When you’ve got the right team behind you, it’s only natural for them to want to promote your business in any way that they can
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More than commission: the 6 hidden costs of OTA bookings

While OTAs are a valuable resource for keeping heads in beds and gaining exposure, the cost of bookings that come through them hardly ends at commission
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