GuestRevu Blog

While OTAs are a valuable resource for keeping heads in beds and gaining exposure, the cost of bookings that come through them hardly ends at commission

While African properties are getting guest experience right, they are not translating their positive guest experiences into a positive online reputation as effectively as they ...

What does TripAdvisor consider to be suspicious review activity, and how do they stop fake reviews from reaching property pages?

Tips for highlighting the beauty of your food, and enticing diners to take out their phones and share their experiences online

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.

Negative feedback, while often disappointing to receive, can be used as an opportunity to market your business.

Typed out Google searches are losing ground to voice and image searches. This month, we look at some of the latest travel search trends and how they impact properties around the ...

We’ve analysed over 150,000 direct and online reviews to find out which features guests appreciate, and which they wish were better, and have put the results into an insightful ...

We chat to support manager, Trish Luies, about why it’s important to monitor and manage your feedback, what makes us stand out from the crowd, and more.

If you want to get more bookings, should you be choosing quantity over quality? Here are 7 reasons why we think you need more reviews, not better ones.