Building back your team after COVID cutbacks

In this blog we share 6 tips on how hoteliers should strategise their staffing structures, to keep and attract top talent for when they reopen.
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3 Keys to excellent housekeeping [post-COVID edition]

This blog is about the 3 keys to excellent housekeeping, which includes three main elements that hotel management need to focus on as the foundation to their housekeeping during ...
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Cultivating a culture of excellence in hotel technology

This blog shares some insight on how the amazing team at GuestRevu works together to provide world-class solutions for hoteliers, and won the Lux Award for being the 'Most ...
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Are you speaking your guests’ love language?

Find out different ways to ensure your guests have the perfect stay by communicating through the five love languages, originally defined by Dr Gary Chapman. Hospitality ...
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“New Normal” blues – it’s not just you

Mental health has been on everyone’s radar lately as we learn to cope with the “new normal” in a time when the hospitality industry and many others have thrown us into uncertainty.
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4 Tech Trends The Restaurant Industry Should Be Aware Of

Luring COVID-wary guests out of their homes and into a sit-down restaurant has proven to be a task fraught with challenges. Rodney Laws looks at how technology can help ...
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Use guest feedback to inform your video strategy post-COVID

Take your hotel video marketing to the next level using guest data in cloud-based tech stacks to inform visually appealing, personalised content that sells itself to prospective ...
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An insider look at the UK hospitality industry amid a crisis [interview]

We speak with a UK hotel's general manager about what he has been doing to weather the COVID-19 pandemic while his doors remain open
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How top hoteliers keep great staff happy [interview]

With the average staff retention rate in the UK hospitality industry sitting 15 percentage points below the national average, we decided to ask a top GM about his staff retention ...
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What can hoteliers expect 2020 to hold?

You don’t have to have a crystal ball to look into the future that 2020 holds for the hospitality industry.
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