You need more, not better reviews

If you want to get more bookings, should you be choosing quantity over quality? Here are 7 reasons why we think you need more reviews, not better ones.
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Trend Digest: Why back-of-house tech shouldn’t be back-of-mind

We look to sources from around the web to find out how effective back-of-house technologies can have a positive impact on guest experience
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The role of storytelling in the bid for direct and repeat bookings ...

We talk to Liutauras Vaitkevicius of Good Hotel London about the importance of direct and repeat bookings, and how his team make sure that guests return.
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What kind of hospitality manager are you?

There are six widely acknowledged management styles that most managers fit into. Take our quiz and find out which kind of hospitality manager you are.
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Trend Digest: Getting the right information for personalisation

Why basic personalisation simply doesn’t cut it any longer, and what can be done to improve the personalised experience that you are offering to your guests.
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Turning a serviced apartment stay into an experience

Serviced apartments could have the upper-hand for providing the five characteristics that turn a stay into an experience to remember.
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Trend Digest: Top trends for tour operators

In this month’s trend digest, we turn to sources from around the web to look trends being faced by tour operators
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How hotels embrace the spirit of giving year-round

There are countless ways that companies in the hospitality industry give to their communities over the festive season and year-round.
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Trend Digest: Health and Wellness In Hospitality

In this month’s trend digest, we turn to sources from around the web to look at wellness and its impact on the hospitality industry.
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Trend Digest: Serving Trends To F&B

We look at how the hospitality trends we've covered this year can be applied to the food and beverage sector
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