How TripAdvisor keeps fake reviews in check

What does TripAdvisor consider to be suspicious review activity, and how do they stop fake reviews from reaching property pages?
READ MORE

Trend Digest: The perks of cloud-based tech in hospitality

In this week’s trend digest, we look at why an integrated tech stack is so important, how cloud-based tech can help hotels achieve this, and how to make the right choices when it ...
READ MORE

Are you making a difference or just adding to the trash?

GuestRevu consultant, Amy Branford, looks at what properties can do to become more sustainable, and what the advantages might be.
READ MORE

Trend Digest: The relationship between hospitality and retail

We explore how the relationship between retail and hospitality is becoming more formalised, and better capitalised upon, by those in both sectors.
READ MORE

How top hotels get great guest feedback

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.
READ MORE

How to turn negative guest feedback into an opportunity

Negative feedback, while often disappointing to receive, can be used as an opportunity to market your business.
READ MORE

Why should the hospitality industry invest in IoT?

The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...
READ MORE

Trend Digest: Embracing solo travellers

We look into why travellers are venturing out alone, what they look for from accommodation, and who’s getting their solo offerings right.
READ MORE

Trend Digest: Accommodating pets in properties

Travelling with pets is a trend that has seen a good deal of traction over the past decade, and we look at how this trend affects accommodation providers.
READ MORE

You need more, not better reviews

If you want to get more bookings, should you be choosing quantity over quality? Here are 7 reasons why we think you need more reviews, not better ones.
READ MORE

Download

No thanks

Downloads library

Check out our downloadable ebooks and guides!

Email-Marketing-Mistakes-That-Could-Cost-Your-Hotel-Bookings
How-People-Do-Travel-Related-Web-Browsing
Visit library