GuestRevu Blog

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.

Negative feedback, while often disappointing to receive, can be used as an opportunity to market your business.

The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...

We look into why travellers are venturing out alone, what they look for from accommodation, and who’s getting their solo offerings right.

Travelling with pets is a trend that has seen a good deal of traction over the past decade, and we look at how this trend affects accommodation providers.

If you want to get more bookings, should you be choosing quantity over quality? Here are 7 reasons why we think you need more reviews, not better ones.

We look to sources from around the web to find out how effective back-of-house technologies can have a positive impact on guest experience

We talk to Liutauras Vaitkevicius of Good Hotel London about the importance of direct and repeat bookings, and how his team make sure that guests return.

There are six widely acknowledged management styles that most managers fit into. Take our quiz and find out which kind of hospitality manager you are.

Why basic personalisation simply doesn’t cut it any longer, and what can be done to improve the personalised experience that you are offering to your guests.