New Features with Tripadvisor Integration Boost Clients’ Engagement with ...

The integration between GuestRevu and Tripadvisor will give new features to improve guest engagement for our mutual clients, including detailed guest profile data from Tripadvisor ...
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2019 vs 2021: New guest feedback benchmarks

After all the changes that have taken place in the hospitality and travel industry over the last year, we thought the industry could do with some updated guest feedback benchmarks
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What the Hospitality Industry Can Learn From Ecommerce Post-Pandemic

Ecommerce has gone from strength to strength during the pandemic. What can hospitality learn from this blossoming industry?
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Building back your team after COVID cutbacks

In this blog we share 6 tips on how hoteliers should strategise their staffing structures, to keep and attract top talent for when they reopen.
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3 Keys to excellent housekeeping [post-COVID edition]

This blog is about the 3 keys to excellent housekeeping, which includes three main elements that hotel management need to focus on as the foundation to their housekeeping during ...
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Are you speaking your guests’ love language?

Find out different ways to ensure your guests have the perfect stay by communicating through the five love languages, originally defined by Dr Gary Chapman. Hospitality ...
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“New Normal” blues – it’s not just you

Mental health has been on everyone’s radar lately as we learn to cope with the “new normal” in a time when the hospitality industry and many others have thrown us into uncertainty.
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4 Tech Trends The Restaurant Industry Should Be Aware Of

Luring COVID-wary guests out of their homes and into a sit-down restaurant has proven to be a task fraught with challenges. Rodney Laws looks at how technology can help ...
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Use guest feedback to inform your video strategy post-COVID

Take your hotel video marketing to the next level using guest data in cloud-based tech stacks to inform visually appealing, personalised content that sells itself to prospective ...
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An insider look at the UK hospitality industry amid a crisis [interview]

We speak with a UK hotel's general manager about what he has been doing to weather the COVID-19 pandemic while his doors remain open
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