You need more, not better reviews
- 09/05/2019
- TripAdvisor
If you want to get more bookings, should you be choosing quantity over quality? Here are 7 reasons why we think you need more reviews, not better ones.
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Trend Digest: Why back-of-house tech shouldn’t be back-of-mind
- 25/04/2019
- Best practices
We look to sources from around the web to find out how effective back-of-house technologies can have a positive impact on guest experience
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The role of storytelling in the bid for direct and repeat bookings ...
- 11/04/2019
- Guest experience
We talk to Liutauras Vaitkevicius of Good Hotel London about the importance of direct and repeat bookings, and how his team make sure that guests return.
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What kind of hospitality manager are you?
- 14/03/2019
- Best practices
There are six widely acknowledged management styles that most managers fit into. Take our quiz and find out which kind of hospitality manager you are.
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Trend Digest: Getting the right information for personalisation
- 28/02/2019
- Best practices
Why basic personalisation simply doesn’t cut it any longer, and what can be done to improve the personalised experience that you are offering to your guests.
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Turning a serviced apartment stay into an experience
- 21/02/2019
- Guest experience
Serviced apartments could have the upper-hand for providing the five characteristics that turn a stay into an experience to remember.
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Trend Digest: Top trends for tour operators
- 31/01/2019
- Best practices
In this month’s trend digest, we turn to sources from around the web to look trends being faced by tour operators
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How hotels embrace the spirit of giving year-round
- 13/12/2018
- Best practices
There are countless ways that companies in the hospitality industry give to their communities over the festive season and year-round.
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Trend Digest: Health and Wellness In Hospitality
- 29/11/2018
- Best practices
In this month’s trend digest, we turn to sources from around the web to look at wellness and its impact on the hospitality industry.
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Trend Digest: Serving Trends To F&B
- 25/10/2018
- Best practices
We look at how the hospitality trends we've covered this year can be applied to the food and beverage sector
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