GuestRevu Blog

Use good and bad reviews to help hotel staff get training to perform better in targeted areas, and stay motivated.

Feedback from guests informs and justifies the changes you invest in to satisfy more guests during the post-pandemic comeback season.

Why slow travel is important for guests, hoteliers and the environment; and where to start.

Find out different ways to ensure your guests have the perfect stay by communicating through the five love languages, originally defined by Dr Gary Chapman. Hospitality ...

You don’t have to have a crystal ball to look into the future that 2020 holds for the hospitality industry.

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.

The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...

Localising your hospitality marketing content can help attract a wider audience and more guests.

Why basic personalisation simply doesn’t cut it any longer, and what can be done to improve the personalised experience that you are offering to your guests.

In this month’s trend digest, we turn to sources from around the web to look at wellness and its impact on the hospitality industry.