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As much as any other product or service, different hotel packages will always appeal more or less to different people. You may try to emulate your competitors that are enticing some of your prospective guests through their doors, but...
Your staff, and the interactions your guests have with them, can make or break your reputation, but hospitality businesses are struggling more than any other industry to fill vacancies. While we can’t summon you a sous chef or magic...
Hoteliers are hard-pressed to examine every practical tactic to rearrange their property, staff, and technology for the better. Making the best use of guest feedback data gives confidence to the decision makers within hospitality, and...
Slow travel is the “new” face of what many have come to know as sustainable travel, and it’s centered around mitigating some of the social and environmental costs that come with traditional (fast) travel.
The trend was gaining traction...
“The Five Love Languages: How to Express Heartfelt Commitment to Your Mate” was written in the 90s and we are still talking about it almost 30 years later. What does this have to do with hospitality, you ask? Everything.
Depending on who you ask, the future is somewhere between impossible and very difficult to predict, but you don’t have to have a crystal ball to look into what 2020 holds for the hospitality industry.
Every hotelier has a perfect journey that they would like their guests to take — booking their stay directly through the property’s website, having a memorable experience, leaving a glowing review on every platform available, and returning...
Did you know there is an oven that uses the internet to cook your food perfectly? The June Oven intelligent oven that can be operated with voice commands via Alexa, and can even recognise what you’re cooking, and checks recipes updated...
Whether your business is part of a multinational chain, an independent boutique, or a small portfolio of aparthotels, the core product all accommodation providers are selling is a place for your guest to stay away from home.
Are guests getting the kind of personalisation that they want from your property?