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Specialising in inbound marketing, Lara knows all about helping hoteliers and hospitality professionals to market themselves in the right way, to encourage direct bookings, and to get guests to following and engaging on social media.
What do your guests experience when they visit your property?
Every hotelier likes to think that they have in-depth insight into the value that they offer, what their guests want and look for in a stay, and how they are able to meet those...
A day in the life of a hotel manager is no walk in the park. In fact, some days it can feel more like a choose your own adventure story, with every move you make having far-reaching consequences, and the choices that will leave everyone...
Reviews from hoteliers and recommendations from hospitality technology providers and consultants have seen GuestRevu win two categories of the prestigious HotelTechAwards for the second year in a row.
Depending on who you ask, the future is somewhere between impossible and very difficult to predict, but you don’t have to have a crystal ball to look into what 2020 holds for the hospitality industry.
In hospitality, your staff are one of your biggest assets. They interact with your guests and visitors on a daily basis, and are the frontline of customer service. And when you’ve got the right team behind you, it’s only natural for them...
Some people love them, others detest even the thought of them, but whichever side of the fence you sit on, there can be no denying that communal spaces are gaining in both popularity and profitability.
No lives have been lost in the battle for bookings (that we are aware of), but the battlefield is scattered with the crumbling remains of properties that failed in their efforts to avoid paying commissions to the likes of Expedia and...
Cape Town, South Africa: Hospitality professionals and technology providers from across the continent came together at the fourth annual THINC Africa conference in Cape Town on Friday, 15 November, to discuss and explore the exciting...
They’re the stuff of hospitality professionals’ dreams and nightmares: glowing reviews that praise what you’ve got to offer, while the threat of fake reviews looms in the background.
A glowing review is always great, but when accompanied by a perfect picture that captures the essence of what you offer, it’s practically gold. While accommodation providers offer an experience that is, at its heart, made up of the idea of...
