GuestRevu Blog

Use good and bad reviews to help hotel staff get training to perform better in targeted areas, and stay motivated.

Feedback from guests informs and justifies the changes you invest in to satisfy more guests during the post-pandemic comeback season.

Why slow travel is important for guests, hoteliers and the environment; and where to start.

After all the changes that have taken place in the hospitality and travel industry over the last year, we thought the industry could do with some updated guest feedback benchmarks

In the hospitality industry, we need to constantly monitor how potential guests are feeling about lockdown restrictions, covid precautions and how likely they are to travel. In ...

With everything we as an industry and as individuals have had to face this year, we thought we would have a bit of fun in December. Take a look at what happened in our hilarious ...

We look at some of the ways that hoteliers can and have been actively meeting guests halfway, to ease guests’ Covid-19 related travel anxieties, as well as remain satisfied with ...

Survey results indicate that guest experience during covid-19 is still largely positive, so we also asked some hoteliers for tips on keeping it that way.

Take your hotel video marketing to the next level using guest data in cloud-based tech stacks to inform visually appealing, personalised content that sells itself to prospective ...

With the average staff retention rate in the UK hospitality industry sitting 15 percentage points below the national average, we decided to ask a top GM about his staff retention ...