Reports you should bring to your meetings
- 12/04/2022
- Guest experience
There are many long term, strategic benefits to using an integrated tech stack to inform key decisions based on guest data. We mention some of them in this blog.
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4 targeted email marketing campaigns every hotel can do
- 17/03/2022
- Guest experience
An integrated tech stack should be the foundation of your email marketing campaigns, for a well-rounded approach and accurate messaging.
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How to make your hotel a #workation destination
- 24/02/2022
- Guest experience
This is for hoteliers thinking of adjusting to ‘digital nomads’ and the growing remote workforce that's planning a workation soon, to somewhere that will be practical for remote ...
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How to entice couples to your hotel
- 10/02/2022
- Guest experience
These are some thoughtful details on how to make your hotel more enticing for couples, and anyone else looking to feel the love through the month of Valentine’s Day and beyond.
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The changing landscape of Tripadvisor and other review sites
- 21/01/2022
- TripAdvisor
We have noticed some movements around Tripadvisor and other review sites. Is guest sentiment changing?
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10 hospitality trends to look out for in 2022
- 06/01/2022
- Guest experience
These are some of the trends in hospitality that will be gaining more traction in the year ahead. Take note of what may be relevant to try at your property.
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Using tech to upsell your hotel: 3 things to know
- 16/11/2021
- Guest experience
Learn these three important points to know how to upsell hotel guests with technology. Put your property in a position to upsell conveniently.
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How to use your hotel’s reviews to successfully package your offerings
- 03/11/2021
- Guest experience
Interpret guest feedback data to create more valuable packages moving forward.
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How to use your hotel's reviews to train and motivate staff
- 14/10/2021
- Guest experience
Use good and bad reviews to help hotel staff get training to perform better in targeted areas, and stay motivated.
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How to use your hotel's reviews to make an impact with a limited budget
- 28/09/2021
- Guest experience
Feedback from guests informs and justifies the changes you invest in to satisfy more guests during the post-pandemic comeback season.
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