GuestRevu Blog

Being selected as the Best International Hotel not once, but twice in as many years would be an incredible feat for any property in any awards programme. But ...

Does the thought of hundreds of guests descending on your property, filling the rooms, restaurant, halls and lobby sound like a dream, or a nightmare? On the ...

“Trust is earned,” says Francine Heywood. “You can’t develop it without a genuinely good product.” In an age where word of mouth has gone digital, and the ...

With high staff turnover in the hospitality industry, and sometimes multiple sites to manage, staff motivation can be a challenge to even the most experienced ...

Managing a hotel is all about making tough decisions and finding answers to difficult questions: Where do you spend your limited budget? Whose side do you take ...

Technology is rapidly affecting how we live our everyday lives, from using our smartphones to stay constantly connected to using online reviews to help us make ...

Choosing the perfect guest feedback and online reputation management partner is no walk in the park. There are a lot of options out there, with most companies ...

If you’re looking for ways to improve guest experience at your hotel, who better to ask than the winners of the 2017 Boutique Hotel Guest Experience Awards?

Everyone and their aunt can do marketing. All you need is a Facebook account, right? Maybe throw a tweet or two in there as well, and you’re good to go! What ...

As a tour operator, you sell “once in a lifetime” experiences to travellers, most of whom are often new guests. This makes your marketing strategies essential, ...