African properties getting guest experience right, losing out on online ...

While African properties are getting guest experience right, they are not translating their positive guest experiences into a positive online reputation as effectively as they ...
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What being best in the world has meant for us in 2019

We have upgraded and updated the solutions that won us the 2019 HotelTechAwards reflecting the changes that were requested.
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How top hotels get great guest feedback

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.
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What today’s guests want, and what they don’t [infographic]

We’ve analysed over 150,000 direct and online reviews to find out which features guests appreciate, and which they wish were better, and have put the results into an insightful ...
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Trish Luies: The backbone of GuestRevu’s award-winning support [interview]

We chat to support manager, Trish Luies, about why it’s important to monitor and manage your feedback, what makes us stand out from the crowd, and more.
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The role of storytelling in the bid for direct and repeat bookings ...

We talk to Liutauras Vaitkevicius of Good Hotel London about the importance of direct and repeat bookings, and how his team make sure that guests return.
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Why guests leave hotel reviews (and how to get better ones)

Online reviews have never been more important to hospitality businesses, and by understanding which of your guests are leaving reviews and what motivates them to do so, you can ...
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Last chance to let your feedback shine in BoHo Awards 2019

Due to the influx of last-minute entries, the organisers have decided to extend the deadline for entries until 08 February.
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GuestRevu Is Top Hotel Tech According To User Reviews

GuestRevu’s clients have helped us to reach the #1 spots in both the Guest Feedback and Reputation Management categories on Hotel Tech Report
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Keeping up with the new TripAdvisor

With big change to TripAdvisor’s user feeds, we look at how a travel feed for users will impact businesses that list on the review giant’s site.
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