GuestRevu Blog

    Posts about:

    Feedback

    Expert tips for enhancing in-room experience

    It’s been said over and over again: hospitality isn't just about providing a place to stay, it’s about creating an experience. From the moment a prospective guest first sees your hotel brand while browsing Instagram for holiday ideas, to...

    Read more

    5 ways to get teamwork back into your hotel

    It's not always easy to have everyone in the team firing on all cylinders all of the time, and with the high-pressure environment of the hospitality industry, it’s even more vital that hoteliers have everyone working with one another to...

    Read more

    Manage negative guest reviews with the 4 Rs

    Reviews come in all shapes and sizes, so to speak. While you probably love getting the warm and fuzzy positive reviews that spur you on to work another day in the crazy world of hospitality, you also have to contend with gut-punch negative...

    Read more

    Reports you should bring to your meetings

    Hoteliers’ business acumen is supported by the tech tools they use to capitalise on guest feedback, and the data collected by those automated solutions helps hoteliers discover strategic opportunities that benefit guest experiences and...

    Read more