GuestRevu Blog

Guest feedback can be helpful for hoteliers in a number of ways. For example, it can inform your operational decisions, inspire your marketing materials, and ...

Looking for information about the latest in algorithm changes for TripAdvisor? You can find them here. Following extensive testing and piloting, TripAdvisor ...

TripAdvisor is the world’s largest travel site, and, as such, cannot be ignored by serious hoteliers. Having an active TripAdvisor listing has become almost ...

Gone are the days when hoteliers had to physically visit their competitors’ establishments or send their friends over to “spy” on them. With the advent of ...

By now, almost every hotelier is doing online reputation management (ORM) of some sort, even if that only means checking their TripAdvisor reviews once a month ...

Collecting email addresses from people, like any other personal information, is becoming increasingly difficult. People are suspicious of any attempt to ...

High season means high numbers of guests and the potential for high numbers of reviews, but why should you care about the reviews when you are running around ...

Word-of-mouth referrals have always been the best kind of advertising any business can ask for and, in the digital age, online reviews allow for word-of-mouth ...

Steve Kaufer’s (CEO of TripAdvisor) recent strongly worded letter to owners of TripAdvisor listed properties has probably given some people quite a few grey ...

In a previous article we talked about the importance of TripAdvisor rankings, and why, for your brand’s sake, you need to take reviews very seriously. Not ...