GuestRevu Blog

As a tour operator, you sell “once in a lifetime” experiences to travellers. This makes your marketing strategies and managing your online reviews essential.

Even boutique hotel guests looking for hands-on, unique experiences have come to expect the speed and convenience that modern technology provides.

GuestRevu CEO, Chris Alexandre, was selected to talk at WTM Africa about how guest reviews can help maximise hotel revenue. Here are some highlights ...

We’ve outlined five quick and effective strategies you can use to communicate with your guests before they arrive to improve the quality of their stay.

Technological tools abound that promise to simplify, automate and facilitate the job of a hotel GM. One such tool is guest intelligence technology.

There is often a gap between what hoteliers think matters to guests and what actually matters. Paying attention to guest feedback can help bridge this gap.

As your locations diversify and your business grows, so you need more sophisticated and powerful tools to help you manage your various properties.

A well-designed questionnaire can give you invaluable insight into the general guest experience and overall quality of your hotel.

Keeping an eye on what guests are saying online about you and your competition can help you discover what makes you unique.

Have you ever noticed that there is often some disconnect between a rating you received from a guest in an online review and the comment they wrote with it?