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As GuestRevu's Head of Marketing, Sarah is well-versed in the latest hospitality news, and is dedicated to helping hospitality professionals make the most of the latest marketing trends that may affect them and their guests.
Back in 2015 when the Royal St Andrews Hotel in Port Alfred, South Africa, opened its doors, they knew they wanted to get guest feedback right from the start. That’s why Difford Louw, the hotel's Sales Manager at the time and now the GM,...
In the ever-evolving hospitality landscape, guest feedback remains as important as ever. Travellers rely on reviews when choosing where to stay, and hotels that respond quickly and professionally to guest feedback reap a multitude of...
GuestRevu’s latest integration with HotelTime Solutions brings our award-winning guest feedback and online reputation management tools together with HotelTime’s cloud-based property management system (PMS). This partnership is designed to...
African Winners of the 2024 GuestRevu GREAT Awards Announced at the Grand Daddy Hotel
Tonight, we celebrated the African winners of the 2024 GuestRevu GREAT Awards in style at the Grand Daddy Hotel in Cape Town. The event, hosted with the...
GuestRevu is proud to announce its latest achievement at the prestigious 2025 HotelTechAwards. The company was declared the Best Guest Surveys Software and recognised as 1st Runner-Up for Best Reputation Management Software. This year’s...
The high season brings bustling crowds, overwhelming occupancy, and the opportunity to make a lasting impression on your guests. Amid the whirlwind of activity, you might wonder why guest reviews should be a priority – your focus is on...
European Winners of the 2024 GuestRevu GREAT Awards Announced at Tapa Tapa Wine Bar in a Celebratory Evening Coinciding with WTM London.
Tonight, the European and Americas & APAC winners of the 2024 GuestRevu GREAT Awards were revealed in...
The winners of the Europe and Americas & APAC categories were announced on Wednesday 6 November in London. Find out more here.
GuestRevu is excited to reveal the shortlisted properties for the 2024 GuestRevu GREAT Awards, celebrating the...
You know your hotel intimately. You know where to sit to get the best winter sunshine, you know where the dirty laundry is stored (literally), but you don't know what it's like to be a guest at your property. You simply can never...
A little while ago, I checked into a hotel and immediately told my two young children, “Hop on the bed, and try not to touch the carpet”. It was filthy. Other than the cleanliness, there was nothing wrong with it. The bed was comfortable,...