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As GuestRevu's Marketing Manager, Sarah is well versed in the latest hospitality news, and is dedicated to helping hospitality professionals to make the most of the latest marketing trends that may affect them and their guests.
GuestRevu, the leading provider of guest feedback and online reputation management solutions for the hospitality industry, is proud to announce that it has joined FEDHASA (Federated Hospitality Association of South Africa) as a full...
GuestRevu, a leading provider of guest feedback and online reputation management solutions in the hospitality industry, is delighted to announce the appointment of Paul Griffiths as its new Head of Sales.
With studies showing that “the travel plans of over 90% of consumers were influenced by evaluations posted on online review websites,” it's no wonder the hospitality industry faces an ongoing battle with fake online reviews, including...
Consumer demand for travel is rebounding after the pandemic, and along with this rebound there is an additional demand for more sustainable travel options. In June 2021, 61% of travellers told Booking.com that the pandemic has made them...
If your hotel needs a guest survey or online reputation management tool, you can’t do better than GuestRevu, according to the hoteliers who voted in Hotel Tech Report’s 2022 HotelTechAwards. GuestRevu competed in two categories, winning...
With over 1 billion reviews and traveller opinions on Tripadvisor, there’s still plenty of info for any travellers wanting to relieve their pent-up travel passion – and there are also plenty of examples of how (and how not) to respond to...
Ensuring you’re keeping an eye on the competition is a crucial part of hotel management – knowing where you stand out and where you need to work harder can inform many aspects of your operations, human resources, and marketing strategies.
They say the only constant in life is change, and the past year-and-a-bit has demonstrated this pretty effectively. In the face of all this change, we thought it would be helpful to take a look at the guest feedback data from the first...
Whether you’ve put new health and safety measures in place to ensure your guests and staff don't spread COVID-19, or done so merely to appease the government and placate dramatic guests, there have probably been some changes made at your...
If there's one thing COVID has taught the hospitality industry, it's that we can't take guests for granted. As our varied, passionate, and resilient industry begins to rebound, every touchpoint, interaction, visit and guest will matter...
