GuestRevu Blog

If your hotel needs a guest survey or online reputation management tool, you can’t do better than GuestRevu, according to the hoteliers who voted in Hotel Tech Report’s 2022 HotelTechAwards. GuestRevu competed in two categories, winning...

With over 1 billion reviews and traveller opinions on Tripadvisor, there’s still plenty of info for any travellers wanting to relieve their pent-up travel passion – and there are also plenty of examples of how (and how not) to respond to...

Ensuring you’re keeping an eye on the competition is a crucial part of hotel management – knowing where you stand out and where you need to work harder can inform many aspects of your operations, human resources, and marketing strategies. 

They say the only constant in life is change, and the past year-and-a-bit has demonstrated this pretty effectively. In the face of all this change, we thought it would be helpful to take a look at the guest feedback data from the first...

Whether you’ve put new health and safety measures in place to ensure your guests and staff don't spread COVID-19, or done so merely to appease the government and placate dramatic guests, there have probably been some changes made at your...

If there's one thing COVID has taught the hospitality industry, it's that we can't take guests for granted. As our varied, passionate, and resilient industry begins to rebound, every touchpoint, interaction, visit and guest will matter...

In a time when every guest and every penny matters more than it ever has for hoteliers, GuestRevu and For-Sight understand the need to make the most of and nurture both. The two companies have created a new integration that brings two...

Retail and hospitality have always been related - from the compulsory curio shops on modern cruise ships to the bazaars and flea markets that spring up wherever and whenever there are tourists to trap.

Highlighting your unique selling points to potential guests through engaging storytelling can encourage them to book through your website rather than via OTAs, and hopefully see them return. One hotel that knows how to position its...

With the General Data Protection Regulation (GDPR) coming into effect tomorrow (25 May 2018), we know that many hotel marketers are wishing for a magical way to ensure their marketing procedures are compliant. So, we searched far and wide...