Why should the hospitality industry invest in IoT?

The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...
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Trend Digest: Embracing solo travellers

We look into why travellers are venturing out alone, what they look for from accommodation, and who’s getting their solo offerings right.
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Trend Digest: Accommodating pets in properties

Travelling with pets is a trend that has seen a good deal of traction over the past decade, and we look at how this trend affects accommodation providers.
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Winners of the 2019 BoHo Awards announced

On the evening of 22 May, the winners of the 2019 Boutique Hotel Guest Experience Awards were announced the Boutique + Lifestyle Hotel Summit in London
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The role of storytelling in the bid for direct and repeat bookings ...

We talk to Liutauras Vaitkevicius of Good Hotel London about the importance of direct and repeat bookings, and how his team make sure that guests return.
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Trend Digest: Loyalty in the information age

In this month’s trend digest, we talk about loyalty programmes in hospitality and how they’re being brought into the 21st century.
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Turning a serviced apartment stay into an experience

Serviced apartments could have the upper-hand for providing the five characteristics that turn a stay into an experience to remember.
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Why guests leave hotel reviews (and how to get better ones)

Online reviews have never been more important to hospitality businesses, and by understanding which of your guests are leaving reviews and what motivates them to do so, you can ...
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Last chance to let your feedback shine in BoHo Awards 2019

Due to the influx of last-minute entries, the organisers have decided to extend the deadline for entries until 08 February.
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Only 15 Days Left to Enter the BoHo Awards

With registrations closing on 31 January, 2019, properties only have 15 days left to join boutique, lifestyle and hybrid hotels from 23 countries taking part in the prestigious ...
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