GuestRevu Blog

Drawing on both her hands-on industry experience as a hotel manager, and her knowledge gained in her role at Asksuit, Paula Carreirão offers her take on what the new normal in ...

With the average staff retention rate in the UK hospitality industry sitting 15 percentage points below the national average, we decided to ask a top GM about his staff retention ...

Guest feedback is invaluable for garnering insight into your guests’ experiences, their expectations, and where your property may be falling short or sky-rocketing.

Some days the life of a hotel manager can feel more like a choose your own adventure story... Will you survive a week at the Langdon?

While African properties are getting guest experience right, they are not translating their positive guest experiences into a positive online reputation as effectively as they ...

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.

We’ve analysed over 150,000 direct and online reviews to find out which features guests appreciate, and which they wish were better, and have put the results into an insightful ...

This month, we look into the growing trend of shrinking room sizes and the popularity of pod hotels.

The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...

We look into why travellers are venturing out alone, what they look for from accommodation, and who’s getting their solo offerings right.