GuestRevu Blog

In today’s world of easily accessible big data, personalisation (admittedly in variably successful forms) is ubiquitous. People you have never had a ...

You know your hotel inside out, but do you ever see it through your guests’ eyes? In many cases, there is a disconnect between what hoteliers think is ...

Hoteliers are hearing it from industry leaders constantly, in order to remain relevant in the changing hospitality industry, it’s time to ‘personalise’ the ...

Managing any business across different branches and locations is no easy task, and a hotel group is no exception. As your locations diversify and your business ...

We all know it’s the little things that count during a guest's stay, and shunning the conventional (chocolates on pillows) in favour of the unique (home-baked ...

Tourists are generally divided up into neat categories for hoteliers to market to and for tourism bodies to collect statistics on. Some of the main segments of ...

The new year brings with it a sense of revival. New budgets are forecast and plans devised to make the year ahead a fruitful one, allowing hotel owners to ...

If you offer guests complimentary WiFi, a spacious room complete with bathroom shower and access to TV facilities, then generally you’ll be able to answer the ...

While the wealthiest 5% of travellers might not be particularly numerous, their purchasing power means that it is well worth the effort for hoteliers at luxury ...

Have you ever noticed that there is often some disconnect between a rating you received from a guest in an online review and the comment they wrote with it? ...