Being active in your community is good for business

By actively participating within the community at large, properties not only further tourism and help local causes, but help themselves in turn.
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Trend Digest: Self-service tech in hotels

This month’s trend digest looks at the growing phenomenon of self-service solutions in the hospitality industry, and how to maintain the elusive human touch.
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The Impact Of Award-Winning Guest Feedback [Interview]

Winners of the BoHos’ Best International hotel for two years running discuss the impact that guest feedback has on the experience that they provide.
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Catching MICE with guest feedback

How guest feedback (and a great guest feedback partner like GuestRevu) can help accommodation providers to prepare their properties for Meetings, Incentives, Conferences and ...
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Uniting space, staff and guests through art with ARTIQ [interview]

We talk to Patrick McCrae of ARTIQ about how art and hospitality can come together to reflect brand identity, increase productivity and enhance guest experience.
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15 Inspirational quotes from hospitality greats

Some wise quotes about hospitality from a few of the industry's great visionaries to help keep you inspired and reaching for greatness.
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Trend Digest: How sustainable are you?

We’ve scoured the web to find articles that break down what sustainability means in hospitality, and what you can do about it.
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The art of an enriching guest experience [interview]

Great guest experiences don’t just happen — they take hard work and planning. We discuss with Herbert Laubichler-Pichler the ways in which he turns a visit to Vietnam into an ...
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The anxious traveller — how you can help [checklist]

We look at how accommodation providers can help their guests to feel more at ease when making a booking, before they arrive, and during their stays.
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Trend Digest: Accessible hospitality for all

We look at articles from around the internet that can help accommodation providers to understand accessibility and how they can accommodate guests with disabilities.
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