Sink or swim: navigating the Covid-19 crisis and preparing for the future
- 02/04/2020
- Hotel marketing
Great insights from many industry leaders on how and what to do now to prepare for the coming change in the market.
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Understanding guest experience with GuestRevu
- 06/02/2020
- Guest experience
Guest feedback is invaluable for garnering insight into your guests’ experiences, their expectations, and where your property may be falling short or sky-rocketing.
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Why should the hospitality industry invest in IoT?
- 11/07/2019
- Guest experience
The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...
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How varied is your hospitality vocabulary? [quiz]
- 21/06/2018
- Best practices
Test your knowledge with this quick quiz on terms used in the hospitality industry.
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How guest feedback can enhance your revenue management strategy
- 06/07/2017
- Revenue management
While revenue management is very much a numbers game, the fundamentals are evolving fast. One key area of change is the impact a hotel’s online reputation has on revenue – ...
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Trend digest: modern revenue management
- 02/03/2017
- Best practices
A digest of some of the top revenue management resources published recently that will help you decide what revenue management should mean for your hotel.
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