GuestRevu Blog

This blog was originally published on RoomRacoon's blog and reshared here with their permission

Guest feedback has a profound impact on your hotel’s online reputation. In today’s digital age, all it takes are a couple of clicks, and travellers can read all about your previous guests’ experiences — the good, the bad, and the ugly. In...

It’s tough to sell people on places, rooms and features they’ve yet to encounter in person. Maybe you’ve gone to the effort of carefully designing and delivering an impeccably-styled hotel, but so much of it can only be experienced: the...

Hotel maintenance is a complex undertaking, involving a broad spectrum of activities. Keeping systems, equipment, and facilities in working order and in good condition is a top priority for hotel owners, and it directly affects customer...

Airbnb and other similar style listings were booming post-lockdowns, as travellers sought smaller, more intimate lodgings that felt safer than hotels. People wanted to get out and explore again, but they still feared the high risk of...

Few industries have suffered throughout the COVID-19 pandemic quite like hospitality. 

The hospitality world has suffered much more from the COVID-19 lockdown efforts than most. Frustratingly, businesses that managed to survive during the roughest months (far easier said than done) don’t get the luxury of smooth sailing just...

There's no doubt that when the economy enters a recession, hotels have to work extra hard to win business. The COVID pandemic has brought this to a whole new level. With the global hotel sector on its knees, no hotelier has the luxury of...

Whether your business is part of a multinational chain, an independent boutique, or a small portfolio of aparthotels, the core product all accommodation providers are selling is a place for your guest to stay away from home.