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GuestRevu's Founder and CEO, Chris Alexandre, has been creating and nurturing technology companies for over 25 years, and is focussed on providing hospitality professionals with valuable insights through hospitality tech.
In a world where accolades are handed out like candy at a supermarket, it would be easy to think that awards mean little. But every now and then an award comes along that really means something, and I’ve found those to be the ones based on...
In a constantly shifting industry like hospitality, it can be easy to lose track of guests’ changing needs and fall into the rhythm of providing the amenities and services that you think guests want. That’s why we’ve analysed over 15,000...
It’s no secret that at GuestRevu we’re all about helping hospitality professionals to listen to, learn and earn from their clientele. And it’s not just loyalty, trust, and insights that you stand to gain – a better reputation can actually...
Winners of the 2019 HotelTechAwards have been announced, following four months of review collection and analysis, and GuestRevu’s leadership team is overwhelmingly proud to see the company listed as the top hotel technology for both...
Knowing what improvements and repairs need to be made, and doing them quickly, is essential if you want to keep your guests happy. But hospitality professionals have a lot on their plates and can’t be everywhere at once, which means that...
Artificial Intelligence, or AI, may be the grounding for more than one science-fiction novel, but for hospitality professionals, it’s becoming a reality.
Hospitality professionals are now operating in an age where user-friendly customer- and guest-facing technology is everywhere (thanks in large part to the omnipresence of mobile internet connectivity) and traveller demographics are...
The 25 May deadline may have come and gone without GDPR police descending from black helicopters to claim €20-million fines, but that doesn't mean compliance with the General Data Protection Regulation is optional.
TripAdvisor is continually fine-tuning the way that its algorithm ranks accommodation, activities and restaurants in order to show travellers the most popular options in their chosen areas. These algorithmic changes, however, are usually...
Virtual reality (VR) may have its roots firmly planted within the gaming realm, but the potential that it holds for the hospitality and tourism industries is hard to ignore. Whether it’s used by marketing to inspire travel or encourage...
