GuestRevu Blog

    Posts by:

    Lisa Came

    With around 10 years hospitality management and marketing experience, Lisa has an intimate knowledge of the hospitality industry. She is dedicated to keeping up to date with industry trends and providing useful and relevant information for hoteliers.

    Expert tips for enhancing in-room experience

    It’s been said over and over again: hospitality isn't just about providing a place to stay, it’s about creating an experience. From the moment a prospective guest first sees your hotel brand while browsing Instagram for holiday ideas, to...

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    5 ways to get teamwork back into your hotel

    It's not always easy to have everyone in the team firing on all cylinders all of the time, and with the high-pressure environment of the hospitality industry, it’s even more vital that hoteliers have everyone working with one another to...

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    Manage negative guest reviews with the 4 Rs

    Reviews come in all shapes and sizes, so to speak. While you probably love getting the warm and fuzzy positive reviews that spur you on to work another day in the crazy world of hospitality, you also have to contend with gut-punch negative...

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    Get found by your guests - SEO tips for hoteliers

    One surefire way to improve any hotel’s bottom line is to increase direct bookings – any booking that comes directly to the hotel via its website, email/phone call or walk-in. The benefits of direct bookings are twofold: first, you avoid...

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