GuestRevu Blog

We live in a world where almost every person owns a mobile phone and instant messaging has become a communication priority, and where an email can look to grab ...

Many hoteliers tend to think pre-stay communication isn’t really that important – the guest has booked, their business is secured, the real focus comes while ...

Wellness tourism was worth $563 billion globally in 2015 and is expected to grow by 9% in 2017, nearly 50% faster than overall global tourism. The growth in ...

The many moving parts that make up any hotel business are usually difficult to predict, manage, and optimise. Revenue management is no exception, and (like ...

Another year, and with it, more rapidly evolving marketing trends for hoteliers and managers to consider as we head into 2017.

Hoteliers are hearing it from industry leaders constantly, in order to remain relevant in the changing hospitality industry, it’s time to ‘personalise’ the ...

Managing any business across different branches and locations is no easy task, and a hotel group is no exception. As your locations diversify and your business ...

As we begin the new year, hoteliers will probably be thinking of new ways to get eyes on their hotel websites and more potential guests interested in their ...

Tourists are generally divided up into neat categories for hoteliers to market to and for tourism bodies to collect statistics on. Some of the main segments of ...

A well-designed questionnaire can give you invaluable insight into the general guest experience and overall quality of your hotel. A bad one will not only ...