GuestRevu Blog

They’re the stuff of hospitality professionals’ dreams and nightmares: glowing reviews that praise what you’ve got to offer, while the threat of fake reviews looms in the background.

Gone are the days of pen and paper review cards, manually entering guest data and an entire IT team on-hand to deal with any technical PMS issues (well, those days are disappearing quickly at any rate). But even as modern hospitality...

Over the last few months, and especially the past few weeks, sustainability and saving our planet has been a huge focus worldwide. We have seen Greta Thunberg talking to UN leaders and no matter what you think about her, it’s clear she has...

Retail and hospitality have always been related - from the compulsory curio shops on modern cruise ships to the bazaars and flea markets that spring up wherever and whenever there are tourists to trap.

Every hotelier has a perfect journey that they would like their guests to take — booking their stay directly through the property’s website, having a memorable experience, leaving a glowing review on every platform available, and returning...

People who are running a business want other people to talk about it online. They want their business to be mentioned as much as possible to enable potential new customers to find it easily. The same goes for hotel owners, and that is why...

Did you know there is an oven that uses the internet to cook your food perfectly? The June Oven intelligent oven that can be operated with voice commands via Alexa, and can even recognise what you’re cooking, and checks recipes updated...

Whether it’s turning a business trip into an opportunity to explore a new (or familiar) area, or jumping at the chance to recharge their batteries in peace, more and more travellers are deciding to go solo.

Dogs have long been man’s best friend, and now they’re also his travel companion. Travelling with pets is a trend that has seen a good deal of traction over the past decade, with airlines improving their travel options to accommodate...

It’s a well-known adage that quality should be valued over quantity, and while that may be true when it comes to many aspects of life, online reviews are the exception to the rule.