GuestRevu Blog

The way that travellers connect with those around them is constantly evolving, and so is the way that your hotel can connect with them.

The Coaching Inn Group has used feedback technology to effect positive changes in online reputation management procedures in their properties throughout the UK.

Attempting to stifle or censor criticism online can do irreparable damage to your hotel's reputation. Instead, use reviews to improve your business and image.

From taking advantage of new features, to shifting focus from hotel amenities to guest experiences, we look at top social media lessons for 2017.

We chatted with Alan Meneghetti to get the expert's opinion on how hoteliers can ensure they are treating their guest data with the care it deserves.

In any hospitality business, your human resources are more often than not your number one asset. Here are a few of the top trends in hospitality HR.

Is your hotel's property management system helping or hindering your hotel’s growth? As technology drives innovation, it may be time to ask the hard questions.

While apps definitely have their place, for smaller or independent travel brands your first priority should be making sure your website is mobile-friendly.

How can you ensure that the image that a prospective guest gleans of your hotel from your online presence is a positive and accurate one?

Instant messaging can be a great way to communicate with your guests and improve guest experience, but would it work in your hotel?