GuestRevu Blog

We speak to TripAdvisor's Sally Davey about the importance of guest reviews, the role of management responses and more.

Barefoot luxury is all about embracing comfort and encouraging guests to experience your surroundings while at the same time providing an excellent, elegant, luxurious experience. ...

The role of cleanliness in boosting your online reputation shouldn’t be underestimated. We look at three key areas that can improve your property's housekeeping practices.

We speak to Cho Wong, Managing Director of Compass Edge Europe, about how the challenge of marketing to a Chinese audience can be met, and how hoteliers can attract, and delight, ...

The currency of trust has never been more vital, and GuestRevu co-founder, Francine Heywood, will be discussing why at Guestline's Connect Conference in Cheshire on 19 June.

Guests love to talk about their experiences at hotels, giving them the social edge. We look at four ways that hotel marketers can make the most of this advantage.

Some wise quotes about hospitality from a few of the industry's great visionaries to help keep you inspired and reaching for greatness.

We look at how accommodation providers can help their guests to feel more at ease when making a booking, before they arrive, and during their stays.

What hospitality professionals need to know about TripAdvisor, fake reviews and The Shed

How transparency can be used to build trust in your brand, motivate staff and increase direct bookings