GuestRevu Blog

A company is nothing without the people behind it, and one of the people behind the world-class and award-winning support that GuestRevu offers is Tersia Luies.

It’s a well-known adage that quality should be valued over quantity, and while that may be true when it comes to many aspects of life, online reviews are the exception to the rule.

Direct and repeat bookings are akin to the holy grail in the hospitality industry. By highlighting your unique selling points to potential guests you can encourage them to take the extra step and book through your website rather than via...

It’s no secret that at GuestRevu we’re all about helping hospitality professionals to listen to, learn and earn from their clientele. And it’s not just loyalty, trust, and insights that you stand to gain – a better reputation can actually...

With the growth of online spaces populated by user-generated content, word of mouth is increasingly becoming digitised, and reviews that are shared with online communities often even overshadow the recommendations that are passed on in...

We’re thrilled to announce that our clients have helped us to reach the #1 spots in both the Guest Feedback and Reputation Management categories on Hotel Tech Report!

The travel world is abuzz with speculation about TripAdvisor. The review giant announced in September that big change was coming to the platform in the form of a travel feed for users to keep track of their friends’ experiences and...

Some properties think of TripAdvisor as their best friend, others their worst enemy. But when it comes to online reviews, it is the one place that every hospitality professional turns to. There can be no denying the impact that the review...

At a glance, the phrase ‘barefoot luxury’ sounds like an oxymoron. Where bare feet bring to mind homeliness, childhood and comfort; luxury evokes a sense of elegance, wealth and class. It seems counterintuitive to meld the two into an...

If you asked a guest what their favourite part of a stay with you was, it’s unlikely that they’ll respond with comments on dust-free surfaces, white linen and spotless floors. These are facets that often go unnoticed by guests during their...