5 Reasons why The Shed shouldn't scare you

What hospitality professionals need to know about TripAdvisor, fake reviews and The Shed
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Earn more direct bookings for your hotel with transparency

How transparency can be used to build trust in your brand, motivate staff and increase direct bookings
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The end of the professional critic (and why you need to get over it)

With the rise of review sites like TripAdvisor, the professional critic’s single opinion is far outweighed by those of the public.
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Show me the numbers — why GuestRevu is the right choice for you

With so many options out there, we want to show you why GuestRevu may be the best partner for you.
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How smart hotel marketers get the most out of guest feedback and online ...

What sets smart marketers apart from the crowd is how they use guest feedback to manage guest expectations, analyse trends, build trust and more ...
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Keep your edge online and off: how top UK hotel operator uses guest ...

The Coaching Inn Group has used feedback technology to effect positive changes in online reputation management procedures in their properties throughout the UK.
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Why you should never block a bad review (and what to do instead)

Attempting to stifle or censor criticism online can do irreparable damage to your hotel's reputation. Instead, use reviews to improve your business and image.
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Three steps to a sterling online reputation for your restaurant

Today, anyone with a smartphone, internet connection and an opinion is a potential food critic, heaping kindness or criticism on your restaurant for all to see.
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Hotel valuations and online reputations: Interview with Nam Quach

Your online reputation won’t only affect your bookings – but your hotel’s value too. Nam Quach tells us how and provides some tips for hoteliers.
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Tour operators: it’s time to manage guest feedback online

As a tour operator, you sell “once in a lifetime” experiences to travellers. This makes your marketing strategies and managing your online reviews essential.
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