GuestRevu expands its UK presence
- 12/10/2017
- News
Following exponential growth in the United Kingdom and European markets, GuestRevu has announced the further expansion of its UK team.
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Trend digest – Recharging your hotel's human resources
- 28/09/2017
- Best practices
In any hospitality business, your human resources are more often than not your number one asset. Here are a few of the top trends in hospitality HR.
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Back to basics: What is a chatbot and does my hotel need one?
- 07/09/2017
- News
Chatbot technology is quickly gaining momentum in the hospitality and travel industries as more marketing experts begin to harness its potential.
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3 Innovative loyalty programs to be inspired by
- 17/08/2017
- News
Hotel loyalty programs offer a unique opportunity to generate repeat business, but getting guests to buy-in and engage is harder than ever. We look at 3 innovative hotel brands ...
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Trend digest – hotel loyalty programs in 2017
- 27/07/2017
- Hotel marketing
A good loyalty program usually forms the backbone of a hotel’s business strategy, but thanks to changing consumer behaviour, the landscape is changing.
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Opening the doors to accessible tourism: Interview with Robin Sheppard
- 15/06/2017
- News
Robin Sheppard on accessibility in tourism, and what hoteliers can do to ensure that all guests, regardless of disabilities, have excellent experiences.
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The guests have spoken as the 2017 BoHo Awards winners are announced
- 25/05/2017
- News
The Inaugural Boutique Hotel Guest Experience Awards were held at the Boutique and Lifestyle Hotel Summit 2017 in London, on May 22. Here are the winners...
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Shortlist for the 2017 Boutique Hotel Guest Experience Awards announced
- 09/05/2017
- News
After two months of guest feedback collection, the following hotels have been shortlisted for the 2017 Boutique Hotel Guest Experience Awards.
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Kevin Charity buys shares in hospitality tech partner, GuestRevu
- 09/05/2017
- News
Kevin Charity, Founder and CEO of the Coaching Inn Group, has just concluded an investment in hospitality technology provider GuestRevu.
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Trend digest – mobile browsing in the travel sector
- 27/04/2017
- Hotel marketing
We look at some of the best resources from around the web on established and emerging trends of mobile browsing in the travel sector.
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