Trend digest – hotel loyalty programs in 2017

A good loyalty program usually forms the backbone of a hotel’s business strategy, but thanks to changing consumer behaviour and expectations, the landscape is ...
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Opening the doors to accessible tourism: Interview with Robin Sheppard

If ever there was someone with a natural flair for the hospitality industry, it is Robin Sheppard. He reached the rank of General Manager of Bodysgallen Hall ...
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The guests have spoken as the 2017 BoHo Awards winners are announced

The Inaugural Boutique Hotel Guest Experience Awards were held at 2017 Boutique + Lifestyle Hotel Summit 2017 in London on May 22 at The Montcalm Royal London ...
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Shortlist for the 2017 Boutique Hotel Guest Experience Awards ...

Have you entered the BoHo Awards 2018 yet? Entries are now open and some fantastic hotels have already entered. What are you waiting for?   The data collection ...
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Kevin Charity buys shares in hospitality tech partner, GuestRevu

Kevin Charity, Founder and CEO of the Coaching Inn Group, has proven his hospitality industry acumen by growing one of the most successful hospitality groups ...
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Trend digest – mobile browsing in the travel sector

We’ve seen it coming for years, and it’s finally official – research has shown that mobile is now the preferred medium for visitors interacting with travel ...
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GuestRevu CEO talks revenue & guest reviews at WTM Africa

WTM Africa is one of the highlights of the continent’s hospitality calendar, bringing together thought leaders in the African hospitality industry for three ...
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Trend digest: Emerging market segments

New generations are coming of age, others are entering retirement, people’s opinions on what makes for a good work-life balance, and what a “good life” and ...
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Using GuestRevu’s Primary Service Ratings to get better, when you’re ...

Like many hoteliers, you pay close attention to your hotel’s ranking on OTAs and review sites like booking.com and TripAdvisor. You may have watched your hotel ...
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How hotels can benefit from the growing interest in wellness tourism

Wellness tourism was worth $563 billion globally in 2015 and is expected to grow by 9% in 2017, nearly 50% faster than overall global tourism. The growth in ...
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