Managing a hotel is all about making tough decisions and finding answers to difficult questions: Where do you spend your limited budget? Whose side do you take – a valued employee’s or a guest’s? Do you motivate your staff with the carrot...
With an impressive background in the hospitality technology field behind him, including positions on the boards of companies such as Blue Runner Solutions, Click Travel, Guestline and GuestRevu, Phil Davidson knows all about the...
When freelance writer Oobah Butler decided to make a fake restaurant for the purposes of proving that “TripAdvisor was a false reality”, he realised that he had a number of hurdles ahead of him. From overcoming TripAdvisor’s fraud checks,...
Virtual reality (VR) may have its roots firmly planted within the gaming realm, but the potential that it holds for the hospitality and tourism industries is hard to ignore. Whether it’s used by marketing to inspire travel or encourage...
On Monday morning, I decided that since I knew all about the high commissions that hotels are charged for bookings through online travel agents (OTAs), I would do the right thing and book direct for an upcoming Easter weekend break.
With a portfolio of luxury serviced apartments and aparthotels throughout London, and plans to expand into the Middle East and Europe, few know more about what it takes to be successful in the budding serviced apartment and aparthotel...
Technology is rapidly affecting how we live our everyday lives, from using our smartphones to stay constantly connected to using online reviews to help us make purchase decisions. Research shows that this behaviour is having an impact in...
Online reputation management and guest feedback SaaS company, GuestRevu, is delighted to announce the appointment of Phil Davidson to the position of non-executive chairman.
Phil Davidson will take on the position of non-executive ...
The hospitality industry moves so fast that keeping up with all of the latest news and trends would take up all of your time if you let it. That’s why we’ve been keeping an eye on it for you, and have put together this list of the top five...
We’ve got some great news, and we just can’t hold it in any longer! Entries for the Boutique Hotel Guest Experience Awards have been absolutely overwhelming, and we’ve seen hotels from over 30 countries worldwide vying to claim their title...