Technology is rapidly affecting how we live our everyday lives, from using our smartphones to stay constantly connected to using online reviews to help us make purchase decisions. Research shows that this behaviour is having an impact in...
Online reputation management and guest feedback SaaS company, GuestRevu, is delighted to announce the appointment of Phil Davidson to the position of non-executive chairman.
Phil Davidson will take on the position of non-executive ...
The hospitality industry moves so fast that keeping up with all of the latest news and trends would take up all of your time if you let it. That’s why we’ve been keeping an eye on it for you, and have put together this list of the top five...
Remember the days of the professional critic? You’d have the perfect room picked out — the pride of your hotel — and it would be flawlessly cleaned and prepped, mint on the pillow, bar fully stocked. Your staff would be on their best...
Choosing the perfect guest feedback and online reputation management partner is no walk in the park. There are a lot of options out there, with most companies offering what appear to be similar services, so picking one that suits your...
Experiential travel is what the modern guest is after. Very often, to satisfy your clientele’s wanderlust and exceed expectations, your hotel needs to provide not just a bed, or a room for the night, but an experience worth travelling and...
Everyone and their aunt can do marketing. All you need is a Facebook account, right? Maybe throw a tweet or two in there as well, and you’re good to go! What sets smart marketers apart from the crowd of want-to-bes is how they use all the...
Technology never stands still, and keeping a finger on the pulse of the latest trends can be a daunting task. And yet, it’s a task that Robert Holland embraces wholeheartedly. As the Managing Director of HotelPartner Yield Management and...
When the Coaching Inn Group set its sights on being the best independent operator of regional hotels in the country, the group's leadership knew that they needed to be managing the online reputations and guest experience of their inns and...
The hospitality industry is quickly expanding to include a number of niche sectors, from the traditional boutique hotel to serviced apartments and everything in between. With all this diversification in the industry, it can be hard for...