Everyone and their aunt can do marketing. All you need is a Facebook account, right? Maybe throw a tweet or two in there as well, and you’re good to go! What sets smart marketers apart from the crowd of want-to-bes is how they use all the...
Technology never stands still, and keeping a finger on the pulse of the latest trends can be a daunting task. And yet, it’s a task that Robert Holland embraces wholeheartedly. As the Managing Director of HotelPartner Yield Management and...
The battle between hotels and online travel agents (OTAs) is well underway. To travellers, the two sides might seem like peas in a pod, working together to provide the best accommodation at the lowest prices. To hotels, however, OTAs are...
When the Coaching Inn Group set its sights on being the best independent operator of regional hotels in the country, the group's leadership knew that they needed to be managing the online reputations and guest experience of their inns and...
The hospitality industry is quickly expanding to include a number of niche sectors, from the traditional boutique hotel to serviced apartments and everything in between. With all this diversification in the industry, it can be hard for...
Review GuestRevu and you could find a chocolate hamper on your doorstep!*
At GuestRevu, we pride ourselves on being able to help our clients find insights in reviews from their customers, but we sometimes forget to ask our own clients for ...
In the good old days, not any Tom, Dick or Harry could open a hotel. But times have changed. With a surge of alternative accommodation types such as serviced apartments and AirBnB, the competition for hotels has grown exponentially in the...
Entries for the 2018 Boutique Hotel Guest Experience (BoHo) Awards are now officially open. Any boutique, lifestyle or hybrid hotel in the UK or internationally can enter, and the awards are judged by the people that matter most – real...
It’s hard to deny the importance of social media. The opportunities that it provides for advertising are practically endless, and they’re constantly changing. New features are added, new technologies developed, and keeping up can be a...
The World Travel Awards have been recognising excellence in the travel, tourism and hospitality industries for the past 24 years. This year, GuestRevu has been nominated as one of the World’s Leading Guest Feedback Solutions, and they...