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Francine is focussed on helping hospitality professionals to see the true value of marketing in reaching the right audiences and converting opportunities into bookings.
When it comes to turning a stay into an experience, it is easy to assume that hotels have the upper-hand. After all, they have the convenience of a wide array of full-time staff who get to see and interact with guests day-in and day-out....
With the growth of online spaces populated by user-generated content, word of mouth is increasingly becoming digitised, and reviews that are shared with online communities often even overshadow the recommendations that are passed on in...
If you missed the 31 January deadline to enter the Boutique Hotel Guest Experience Awards, you're in luck! Due to the influx of last-minute entries, the organisers have decided to extend the deadline for entries until 08 February.
Excitement is mounting as hoteliers around the world prepare to let their guests be the judge in the Boutique Hotel Guest Experience Awards.
We’ve often written about the importance of staff members in making sure that your guests are happy, treated well, and ready to come back to you again and again. Knowing how important it is to provide a positive working environment for...
At GuestRevu, we know that partnerships are at the heart of excellent customer service — working together to provide hotels with the solutions that they need to grow. That’s why we’re pleased to announce yet another great partnership.
Entries for the third annual Boutique Hotel Guest Experience Awards, fondly referred to as the BoHos, have officially opened as of 01 December, 2018! Hotels from around the world can now register to be part of the prestigious awards.
We’re thrilled to announce that our clients have helped us to reach the #1 spots in both the Guest Feedback and Reputation Management categories on Hotel Tech Report!
With online reviews having a significant impact on room rates and occupancy, partnerships between technology companies have become vital to assisting properties in getting the feedback that they need from their guests. It’s for this reason...
Without ideas like the one that GuestRevu is founded upon – that hospitality professionals can earn more loyalty, a better reputation and ultimately increased revenue if they could only better listen to and learn from their guests –...