GuestRevu Blog

While the old saying may claim there’s no such thing as a free lunch, that doesn’t stop some unscrupulous guests from blackmailing freebies out of hotel management.

There is a preoccupation in the current hospitality industry with targeting the millennial guest, and there is no doubt that this massive generation has impressive spending power. However, they are not the only travel consumers for you to...

The battle for direct bookings has been escalating over recent months, with large hotel chains going into open, outright competition with online travel agents (OTAs). Hilton’s stop clicking around campaign is the biggest marketing campaign...

Never underestimate the power of word of mouth. It can make or break a hotel, and often holds more weight than traditional advertising practices.

At GuestRevu, we are passionate about tourism, and each year we embrace the opportunity to contribute to the success of tourism right on the doorstep of our South African branch.

TripAdvisor recently announced the winners of their 2016 Traveller’s Choice Awards. Hotels all over the world were lauded for excelling in their categories, but the Umaid Bhawan Palace in Jodhpur, India, came out with the highest accolade...

By now, almost every hotelier is doing online reputation management (ORM) of some sort, even if that only means checking their Tripadvisor reviews once a month and giving themselves a congratulatory pat on the back or having a quick cry in...

The festive season always calls for something special, but some hotels go all-out. We have collected a few of the biggest and boldest examples from top hotels: