Why you should never block a bad review (and what to do instead)

No one likes to get a bad review online. The sinking feeling when you see a one or two out of five rating and the harsh criticisms of unhappy guests erode at ...
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The blurring of lines between hotels and serviced apartments: ...

The hospitality industry is quickly expanding to include a number of niche sectors, from the traditional boutique hotel to serviced apartments and everything ...
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Love GuestRevu? Then leave us a review to win!

Review GuestRevu and you could find a chocolate hamper on your doorstep!* At GuestRevu, we pride ourselves on being able to help our clients find insights in ...
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Are you giving your guests a room or an experience?

In the good old days, not any Tom, Dick or Harry could open a hotel. But times have changed. With a surge of alternative accommodation types such as serviced ...
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Entries open for the 2018 Boutique Hotel Guest Experience (BoHo) ...

Entries for the 2018 Boutique Hotel Guest Experience (BoHo) Awards are now officially open. Any boutique, lifestyle or hybrid hotel in the UK or ...
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Trend digest: 2017’s top social media advice

It’s hard to deny the importance of social media. The opportunities that it provides for advertising are practically endless, and they’re constantly changing. ...
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GuestRevu takes on the World (Travel Awards)

  • 24/10/2017
The World Travel Awards have been recognising excellence in the travel, tourism and hospitality industries for the past 24 years. This year, GuestRevu has been ...
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Are you keeping your guests' personal data safe? Interview with Alan ...

Modern technology allows businesses to easily collect, store and use vast amounts of personal data about their customers. In the hospitality industry, hotels ...
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GuestRevu expands its UK presence

Following its most recent successful round of funding and exponential growth in the United Kingdom and European markets, GuestRevu has announced the further ...
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The tightrope between privacy and personalisation for hotels

Whether it be the comfort of familiarity or a yearning to be treated as a VIP, now more than ever consumers expect a personalised experience from hospitality ...
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