Catching MICE with guest feedback
- 07/06/2018
- Guest experience
Does the thought of hundreds of guests descending on your property, filling the rooms, restaurant, halls and lobby sound like a dream, or a nightmare? On the ...
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The currency of trust, and the power of partnerships
- 31/05/2018
- News
“Trust is earned,” says Francine Heywood. “You can’t develop it without a genuinely good product.” In an age where word of mouth has gone digital, and the ...
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Trend Digest: GDPR compliance for hospitality
- 31/05/2018
- Trend Digests
The 25 May deadline may have come and gone without GDPR police descending from black helicopters to claim €20-million fines, but that doesn't mean compliance ...
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GDPR in 3 minutes for hotel marketers [video]
- 24/05/2018
- Hotel marketing
With the General Data Protection Regulation (GDPR) coming into effect tomorrow (25 May 2018), we know that many hotel marketers are wishing for a magical way ...
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The guests are the judges as 2018 BoHo Awards winners are announced
- 22/05/2018
- News
Following months of bated breath, the winners of the Boutique Hotel Guest Experience Awards 2018 were announced at an Awards Ceremony held at The Montcalm ...
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Uniting space, staff and guests through art with ARTIQ [interview]
- 17/05/2018
- Interviews
Hotel art suffers from an unflattering stereotype – that of the inoffensive but unmemorable image, only called "art" by the most generous definition of the ...
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Hotels have the social edge: 4 Steps to take it further
- 10/05/2018
- Best practices
Although organisations of any kind can increase brand awareness and attract new customers with social media, businesses that cater to travellers have an edge ...
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15 Inspirational quotes from hospitality greats
- 03/05/2018
- Reputation
The hospitality business can be a hard slog, but for those who have what it takes, the rewards and recognition that come with success are definitely worth it, ...
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Shortlist for the 2018 Boutique Hotel Guest Experience Awards ...
- 02/05/2018
- News
Have you entered the BoHo Awards 2018 yet? Entries are now open and some fantastic hotels have already entered. What are you waiting for? The data collection ...
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Trend Digest: How sustainable are you?
- 26/04/2018
- Trend Digests
Whether it’s doing away with plastic straws, installing solar panels, or contributing towards their communities, many businesses in the hospitality industry ...
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