The erratic nature of job security brought about by the pandemic is a harsh reality that no hotelier could have foreseen the extent of – until we were all knee-deep in it. According to BigHospitality, COVID-19 resulted in at least 660 000...
The world of hotel technology is highly results driven, and those who aim to provide the most cutting edge products and services need to be consistent, agile, and always improving. The Lux Awards shone a light on GuestRevu’s efforts, and...
Travelling perceptions are currently on every hotelier’s mind – we are always trying to better understand when and where guests are planning to book their next stay, as well as how they felt their experience went. Thanks to the pandemic,...
“The Five Love Languages: How to Express Heartfelt Commitment to Your Mate” was written in the 90s and we are still talking about it almost 30 years later. What does this have to do with hospitality, you ask? Everything.
Mental health is an important issue for me as it has touched my friends, family, co-workers and myself over the years. It has been a tough 11 months for even the most positive of people, and even I have been feeling the darkness creep in...
Well what a year 2020 has been – an emotional rollercoaster ride that most of us never want to get on again. Through adversity we have seen our amazing hospitality industry come together and innovate in many different ways under the...
The volatile nature of the COVID-19 era has been harsh on people, businesses, travel and hospitality. New lockdown restrictions are being implemented in the UK and Europe in light of the resurgence of the virus, which have dismayed so many...
Whether you’ve put new health and safety measures in place to ensure your guests and staff don't spread COVID-19, or done so merely to appease the government and placate dramatic guests, there have probably been some changes made at your...
Hoteliers have been turning their attention to personalisation and communication with guests for some time, but since the advent of COVID, this has become even more of a hot topic, with hoteliers looking for effective ways to have...
