London, 12 July 2023 - The highly anticipated GuestRevu GREAT Awards, which recognise and celebrate Guest-Rated Excellence in Accommodation and Travel, has announced a much-anticipated extension to the entries deadline. In an exciting...
It's not always easy to have everyone in the team firing on all cylinders all of the time, and with the high-pressure environment of the hospitality industry, it’s even more vital that hoteliers have everyone working with one another to...
Leading guest feedback and online reputation management solution GuestRevu and independent academic partner Stenden Univeristy South Africa, are excited to announce entries are now open for the GuestRevu GREAT Awards – celebrating hotels...
GuestRevu, the leading provider of guest feedback and online reputation management solutions for the hospitality industry, is proud to announce that it has joined FEDHASA (Federated Hospitality Association of South Africa) as a full...
GuestRevu, a leading provider of guest feedback and online reputation management solutions in the hospitality industry, is delighted to announce the appointment of Paul Griffiths as its new Head of Sales.
Imagine a keen traveller in the days before the internet looking for a place to go and explore. They saunter into a travel agent’s office and look at a wall of around 50 brochures. Which one do they choose? how long do they continue to...
With studies showing that “the travel plans of over 90% of consumers were influenced by evaluations posted on online review websites,” it's no wonder the hospitality industry faces an ongoing battle with fake online reviews, including...
In Back of House Banter, GuestRevu's Amy Branford chats with leading hoteliers and other hospitality industry leaders about their careers, life lessons, and aspirations. Joining Amy in this five-part series is Paula Carreirão, an...
No one likes to get a bad review online. The sinking feeling when you see a one or two out of five rating and the harsh criticisms of unhappy guests erode at the heart of a good hotelier, and at the reputation of your business.
When it comes to online reputation, reviews are undeniably influential for any business, but especially for hotels. Travellers don’t have an opportunity to "try before you buy", so they must rely on reviews from past guests to get a sense...