You know your hotel intimately. You know where to sit to get the best winter sunshine, you know where the dirty laundry is stored (literally), but you don't know what it's like to be a guest at your property. You simply can never...
Your guest experience is a sum of many parts, including everything from your location to your staff's attitude, but perhaps the one that's most easily quantifiable is your amenities. Whether you just provide a bar of soap and a single...
For this special episode of Back of House Banter, we reunited four industry experts to revisit a popular panel discussion they did at WTM Africa about AI in the hospitality industry. The experts had a candid conversation about the...
The second quarter of 2024 was action-packed for the GuestRevu team! We attended key industry events on two continents, all offering valuable opportunities to connect with new and existing partners, catch up with hoteliers, and gain...
According to the Global Wellness Institute, wellness tourism was worth $651 billion globally in 2022, and is forecast to grow to a massive $1.4 trillion by 2027. An article by Łódź University found that the post-COVID wellness tourism...
Building on the phenomenal success of the 2023 GuestRevu GREAT Awards, GuestRevu is thrilled to announce a significant programme expansion for 2024, with awards ceremonies now taking place on two continents!
If you’re looking for ways to improve guest experience at your hotel, who better to get advice from than hoteliers who've won awards thanks to the fantastic experiences that they provide their guests?
A little while ago, I checked into a hotel and immediately told my two young children, “Hop on the bed, and try not to touch the carpet”. It was filthy. Other than the cleanliness, there was nothing wrong with it. The bed was comfortable,...
GuestRevu, a leading guest survey and online reputation management solution, is thrilled to announce entries are now open for the 2024 GuestRevu GREAT Awards. These prestigious awards, celebrating Guest-Rated Excellence in Accommodation &...
At GuestRevu, we are dedicated to keeping up to date with industry trends, pioneering partner relationships and keeping close to our clients. To facilitate these lofty goals, GuestRevu has taken to the road on the first-ever GuestRevu on...