Attitude is everything and other lessons hoteliers learned during covid

The hospitality industry has had some real lows – what has kept other hospitality professionals motivated?
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Building back your team after COVID cutbacks

In this blog we share 6 tips on how hoteliers should strategise their staffing structures, to keep and attract top talent for when they reopen.
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3 Keys to excellent housekeeping [post-COVID edition]

This blog is about the 3 keys to excellent housekeeping, which includes three main elements that hotel management need to focus on as the foundation to their housekeeping during ...
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Cultivating a culture of excellence in hotel technology

This blog shares some insight on how the amazing team at GuestRevu works together to provide world-class solutions for hoteliers, and won the Lux Award for being the 'Most ...
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Has traveller sentiment changed during the pandemic? [survey results]

In the hospitality industry, we need to constantly monitor how potential guests are feeling about lockdown restrictions, covid precautions and how likely they are to travel. In ...
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Are you speaking your guests’ love language?

Find out different ways to ensure your guests have the perfect stay by communicating through the five love languages, originally defined by Dr Gary Chapman. Hospitality ...
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“New Normal” blues – it’s not just you

Mental health has been on everyone’s radar lately as we learn to cope with the “new normal” in a time when the hospitality industry and many others have thrown us into uncertainty.
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Find out what flour, elves and charity have in common

With everything we as an industry and as individuals have had to face this year, we thought we would have a bit of fun in December. Take a look at what happened in our hilarious ...
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Easing guest anxieties during COVID-19

We look at some of the ways that hoteliers can and have been actively meeting guests halfway, to ease guests’ Covid-19 related travel anxieties, as well as remain satisfied with ...
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How do 11k+ guests feel about travel in the age of COVID-19? [survey ...

Survey results indicate that guest experience during covid-19 is still largely positive, so we also asked some hoteliers for tips on keeping it that way.
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