The role of storytelling in the bid for direct and repeat bookings ...

We talk to Liutauras Vaitkevicius of Good Hotel London about the importance of direct and repeat bookings, and how his team make sure that guests return.
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Discover the financial benefits of a great reputation [Free ROI Calculator]

The financial benefits of using online reputation management tech for hotels include saving time, increasing occupancy rate, and even potentially raising room rates. Find out what ...
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Trend Digest: Loyalty in the information age

In this month’s trend digest, we talk about loyalty programmes in hospitality and how they’re being brought into the 21st century.
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What kind of hospitality manager are you?

There are six widely acknowledged management styles that most managers fit into. Take our quiz and find out which kind of hospitality manager you are.
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Trend Digest: Getting the right information for personalisation

Why basic personalisation simply doesn’t cut it any longer, and what can be done to improve the personalised experience that you are offering to your guests.
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Turning a serviced apartment stay into an experience

Serviced apartments could have the upper-hand for providing the five characteristics that turn a stay into an experience to remember.
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Why guests leave hotel reviews (and how to get better ones)

Online reviews have never been more important to hospitality businesses, and by understanding which of your guests are leaving reviews and what motivates them to do so, you can ...
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Last chance to let your feedback shine in BoHo Awards 2019

Due to the influx of last-minute entries, the organisers have decided to extend the deadline for entries until 08 February.
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Trend Digest: Top trends for tour operators

In this month’s trend digest, we turn to sources from around the web to look trends being faced by tour operators
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Only 15 Days Left to Enter the BoHo Awards

With registrations closing on 31 January, 2019, properties only have 15 days left to join boutique, lifestyle and hybrid hotels from 23 countries taking part in the prestigious ...
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