GuestRevu Blog

Depending on who you ask, the future is somewhere between impossible and very difficult to predict, but you don’t have to have a crystal ball to look into what 2020 holds for the hospitality industry.

In hospitality, your staff are one of your biggest assets. They interact with your guests and visitors on a daily basis, and are the frontline of customer service. And when you’ve got the right team behind you, it’s only natural for them...

Some people love them, others detest even the thought of them, but whichever side of the fence you sit on, there can be no denying that communal spaces are gaining in both popularity and profitability.

No lives have been lost in the battle for bookings (that we are aware of), but the battlefield is scattered with the crumbling remains of properties that failed in their efforts to avoid paying commissions to the likes of Expedia and...

Cape Town, South Africa: Hospitality professionals and technology providers from across the continent came together at the fourth annual THINC Africa conference in Cape Town on Friday, 15 November, to discuss and explore the exciting...

They’re the stuff of hospitality professionals’ dreams and nightmares: glowing reviews that praise what you’ve got to offer, while the threat of fake reviews looms in the background.

And that’s a wrap! The 40th World Travel Market trade show has come to a close in London, leaving scores of enlightened hoteliers and service providers in its wake. 

Gone are the days of pen and paper review cards, manually entering guest data and an entire IT team on-hand to deal with any technical PMS issues (well, those days are disappearing quickly at any rate). But even as modern hospitality...

A glowing review is always great, but when accompanied by a perfect picture that captures the essence of what you offer, it’s practically gold. While accommodation providers offer an experience that is, at its heart, made up of the idea of...

Over the last few months, and especially the past few weeks, sustainability and saving our planet has been a huge focus worldwide. We have seen Greta Thunberg talking to UN leaders and no matter what you think about her, it’s clear she has...