Entries for the third annual Boutique Hotel Guest Experience Awards, fondly referred to as the BoHos, have officially opened as of 01 December, 2018! Hotels from around the world can now register to be part of the prestigious awards.
We’re thrilled to announce that our clients have helped us to reach the #1 spots in both the Guest Feedback and Reputation Management categories on Hotel Tech Report!
The travel world is abuzz with speculation about TripAdvisor. The review giant announced in September that big change was coming to the platform in the form of a travel feed for users to keep track of their friends’ experiences and...
One of the fundamental challenges for hospitality marketers is the need to inspire trust in people who have never met you or anyone from your business, usually from thousands of miles away. Luckily, your prospective guests are already...
With online reviews having a significant impact on room rates and occupancy, partnerships between technology companies have become vital to assisting properties in getting the feedback that they need from their guests. It’s for this reason...
Every month, we delve into the latest trends in the hospitality industry, pulling resources from across the web together to help hoteliers understand and make the most of tools, technologies and ideas that are circulating. But it can often...
Without ideas like the one that GuestRevu is founded upon – that hospitality professionals can earn more loyalty, a better reputation and ultimately increased revenue if they could only better listen to and learn from their guests –...
Some properties think of TripAdvisor as their best friend, others their worst enemy. But when it comes to online reviews, it is the one place that every hospitality professional turns to. There can be no denying the impact that the review...
Knowing what improvements and repairs need to be made, and doing them quickly, is essential if you want to keep your guests happy. But hospitality professionals have a lot on their plates and can’t be everywhere at once, which means that...
Artificial Intelligence, or AI, may be the grounding for more than one science-fiction novel, but for hospitality professionals, it’s becoming a reality.