We’ve often written about the importance of staff members in making sure that your guests are happy, treated well, and ready to come back to you again and again. Knowing how important it is to provide a positive working environment for...
A new year around the corner provides the perfect opportunity for a little reflection on the year that has passed, and it’s been a busy one! We know all too well that finding the time to keep on top of trends throughout the year is almost...
At GuestRevu, we know that partnerships are at the heart of excellent customer service — working together to provide hotels with the solutions that they need to grow. That’s why we’re pleased to announce yet another great partnership.
Whether you’re accustomed to snow or sun this time of the year, and whatever you are celebrating, there is one thing that December reminds us of all around the world – it’s the season of giving.
Entries for the third annual Boutique Hotel Guest Experience Awards, fondly referred to as the BoHos, have officially opened as of 01 December, 2018! Hotels from around the world can now register to be part of the prestigious awards.
We’re thrilled to announce that our clients have helped us to reach the #1 spots in both the Guest Feedback and Reputation Management categories on Hotel Tech Report!
The travel world is abuzz with speculation about TripAdvisor. The review giant announced in September that big change was coming to the platform in the form of a travel feed for users to keep track of their friends’ experiences and...
One of the fundamental challenges for hospitality marketers is the need to inspire trust in people who have never met you or anyone from your business, usually from thousands of miles away. Luckily, your prospective guests are already...
With online reviews having a significant impact on room rates and occupancy, partnerships between technology companies have become vital to assisting properties in getting the feedback that they need from their guests. It’s for this reason...
Every month, we delve into the latest trends in the hospitality industry, pulling resources from across the web together to help hoteliers understand and make the most of tools, technologies and ideas that are circulating. But it can often...