The hotelier’s ‘cheat sheet’ for being mobile friendly

In 2017, more people are searching the web on their phones than on a desktop computer, and are five times more likely to leave a website if it isn’t ...
READ MORE

5 Hotel marketing tips for better Google search results

While bringing in website traffic certainly is one of Google’s most important functions, it’s not the only way hoteliers can leverage success from the search ...
READ MORE

Trend digest – guest personalisation in the hotel industry

Personalisation is one of the main buzzwords dominating the hospitality industry in 2017. With hoteliers now better able to collect, store and retrieve data in ...
READ MORE

Forget the app (for now) and focus on making your website mobile ...

With mobile now the preferred medium for visitors interacting with travel websites or booking hotels, it’s no longer a question of “mobile vs. desktop”.
READ MORE

Trend digest – mobile browsing in the travel sector

We’ve seen it coming for years, and it’s finally official – research has shown that mobile is now the preferred medium for visitors interacting with travel ...
READ MORE

5 pre-stay communication techniques to help improve your guest ...

Many hoteliers tend to think pre-stay communication isn’t really that important – the guest has booked, their business is secured, the real focus comes while ...
READ MORE

Responding to TripAdvisor hotel reviews – the good, the bad, and the ...

By now it should be no secret – hotel owners or managers must be quick to the keyboard in responding to guests' reviews on platforms like TripAdvisor.
READ MORE

Top hotel marketing trends for 2017

Another year, and with it, more rapidly evolving marketing trends for hoteliers and managers to consider as we head into 2017.
READ MORE

Is it time for an upgrade? Use your reviews to back you up

The new year brings with it a sense of revival. New budgets are forecast and plans devised to make the year ahead a fruitful one, allowing hotel owners to ...
READ MORE

The secret to an engaging online guest questionnaire

A well-designed questionnaire can give you invaluable insight into the general guest experience and overall quality of your hotel. A bad one will not only ...
READ MORE

Download

No thanks

Downloads library

Check out our downloadable ebooks and guides!

Email-Marketing-Mistakes-That-Could-Cost-Your-Hotel-Bookings
How-People-Do-Travel-Related-Web-Browsing
Visit library