7 Tips on How to Create a GREAT Guest Experience (from Award-Winning Hoteliers)
Every guest is unique, and every experience is unique. But is there a common thread in providing a great guest experience, regardless of the hotel's specifications?
How AI Is Changing the Future of Hotel Search
Just when you thought you had SEO figured out, here comes AI travel search and shuffles hotel discovery all over again. Traditional search rankings still matter, but AI-powered answer engines and generative platforms are changing how...
GuestRevu selected as preferred guest intelligence provider for The Leading Hotels of the World
We’re delighted to share that GuestRevu has been selected as a preferred guest feedback and reputation management provider for The Leading Hotels of the World (LHW), the largest collection of independent luxury hotels, with more than 425...
Entries Open for the 2026 GuestRevu GREAT Awards
Hotels worldwide are invited to compete in the 2026 GuestRevu GREAT Awards. Entries are open from the 1st to the 30th of June.
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The connected hotel is still a people business (Next Wave Hospitality recap)
Last week, GuestRevu had the honour of sponsoring Next Wave Hospitality: The connected hotel, Hospitality that performs. The GuestRevu team joined hoteliers, operators, technology providers and hospitality partners for a day of frank...
Beyond the Show Floor at Africa’s Travel Indaba 2026
With fresh conversations, stronger connections and a sharper focus on where hospitality is heading, Africa’s Travel Indaba 2026 once again proved why it remains one of the most important events on Africa’s tourism calendar.
Digital Marketing Expert Explains the New Rules of AI Hotel Discovery
In the latest episode of Back of House Banter, Amy Branford sits down with Adam Hamadache, CEO of Formula Digital, to unpack the ways generative AI is reshaping hotel discovery. Beyond the changes in how your guests search, this...
Where Guest Engagement and Technology Meet For Boutique Hotels
You get home after a busy day. Relaxed on the sofa, all you need now is to find a good movie. Fortunately, the streaming service suggests the perfect movie for you. Amazing! But was it just luck that you found that movie?
That personalised...
Inside WTM Africa 2026: Highlights, The People And The Stories
WTM Africa has always been an important date on the hospitality calendar, but this year’s event felt especially significant.
Why measuring guest feedback is essential for hotel groups
‘Thank you for your feedback’ is easy to say.But when a guest takes the time to complete a survey, they’re giving you something far more valuable than a polite response can cover. They are giving you their time, their experience, and their...