What today’s guests want, and what they don’t [infographic]

We’ve analysed over 150,000 direct and online reviews to find out which features guests appreciate, and which they wish were better, and have put the results into an insightful ...
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Trend Digest: Smaller rooms for smaller prices

This month, we look into the growing trend of shrinking room sizes and the popularity of pod hotels.
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Why should the hospitality industry invest in IoT?

The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...
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Trend Digest: Embracing solo travellers

We look into why travellers are venturing out alone, what they look for from accommodation, and who’s getting their solo offerings right.
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Trish Luies: The backbone of GuestRevu’s award-winning support [interview]

We chat to support manager, Trish Luies, about why it’s important to monitor and manage your feedback, what makes us stand out from the crowd, and more.
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Trend Digest: Accommodating pets in properties

Travelling with pets is a trend that has seen a good deal of traction over the past decade, and we look at how this trend affects accommodation providers.
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3 Barriers to localisation in hotel marketing, and how to overcome them

Localising your hospitality marketing content can help attract a wider audience and more guests.
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Winners of the 2019 BoHo Awards announced

On the evening of 22 May, the winners of the 2019 Boutique Hotel Guest Experience Awards were announced the Boutique + Lifestyle Hotel Summit in London
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You need more, not better reviews

If you want to get more bookings, should you be choosing quantity over quality? Here are 7 reasons why we think you need more reviews, not better ones.
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Shortlist for the 2019 Boutique Hotel Guest Experience Awards announced

We are proud to announce the shortlisted properties for the prestigious 2019 Boutique Hotel Guest Experience Awards
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