Are you making a difference or just adding to the trash?

Sales superstar, Amy Branford, looks at what properties can do to become more sustainable, and what the advantages might be.
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What being best in the world has meant for us in 2019

We have upgraded and updated the solutions that won us the 2019 HotelTechAwards reflecting the changes that were requested.
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Trend Digest: The relationship between hospitality and retail

We explore how the relationship between retail and hospitality is becoming more formalised, and better capitalised upon, by those in both sectors.
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RoomRaccoon and GuestRevu Integrate Solutions to Provide Real Value for ...

RoomRaccoon and GuestRevu have partnered to provide hoteliers with an automated guest feedback and online reputation management solution.
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How top hotels get great guest feedback

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.
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How to turn negative guest feedback into an opportunity

Negative feedback, while often disappointing to receive, can be used as an opportunity to market your business.
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Trend Digest: Top travel search trends in 2019

Typed out Google searches are losing ground to voice and image searches. This month, we look at some of the latest travel search trends and how they impact properties around the ...
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What today’s guests want, and what they don’t [infographic]

We’ve analysed over 150,000 direct and online reviews to find out which features guests appreciate, and which they wish were better, and have put the results into an insightful ...
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Trend Digest: Smaller rooms for smaller prices

This month, we look into the growing trend of shrinking room sizes and the popularity of pod hotels.
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Why should the hospitality industry invest in IoT?

The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...
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