Entries Open for the 2026 GuestRevu GREAT Awards
Hotels worldwide are invited to compete in the 2026 GuestRevu GREAT Awards. Entries are open from the 1st to the 30th of June.
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The connected hotel is still a people business (Next Wave Hospitality recap)
Last week, GuestRevu had the honour of sponsoring Next Wave Hospitality: The connected hotel, Hospitality that performs. The GuestRevu team joined hoteliers, operators, technology providers and hospitality partners for a day of frank...
Beyond the Show Floor at Africa’s Travel Indaba 2026
With fresh conversations, stronger connections and a sharper focus on where hospitality is heading, Africa’s Travel Indaba 2026 once again proved why it remains one of the most important events on Africa’s tourism calendar.
Digital Marketing Expert Explains the New Rules of AI Hotel Discovery
In the latest episode of Back of House Banter, Amy Branford sits down with Adam Hamadache, CEO of Formula Digital, to unpack the ways generative AI is reshaping hotel discovery. Beyond the changes in how your guests search, this...
Where Guest Engagement and Technology Meet For Boutique Hotels
You get home after a busy day. Relaxed on the sofa, all you need now is to find a good movie. Fortunately, the streaming service suggests the perfect movie for you. Amazing! But was it just luck that you found that movie?
That personalised...
Inside WTM Africa 2026: Highlights, The People And The Stories
WTM Africa has always been an important date on the hospitality calendar, but this year’s event felt especially significant.
Why measuring guest feedback is essential for hotel groups
‘Thank you for your feedback’ is easy to say.But when a guest takes the time to complete a survey, they’re giving you something far more valuable than a polite response can cover. They are giving you their time, their experience, and their...
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Why you should never block a bad review (and what to do instead)
No one likes to get a bad review online. The sinking feeling when you see a one or two out of five rating and the harsh criticisms of unhappy guests erodes at the heart of a good hotelier, and at the reputation of your business.
Three themes for hoteliers to take away from London’s first Novacancy
Novacancy has long been a staple of the hospitality calendar in Australia, so the GuestRevu team were delighted to head to the first London Novacancy.
Shop Like a Traveller: A Practical Guide to Your Hotel’s Online Visibility
How can you ensure your hotel is visible when potential guests search online? Travellers have more information, more choices, and higher expectations than ever before. To really understand how they make decisions, you need to shop like a...