Google Hotels joins the battle for bookings

The battle for bookings is nothing new — properties have been vying for coveted direct bookings and rebelling against the commissions charged by online travel ...
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The role of storytelling in the bid for direct and repeat bookings ...

Direct and repeat bookings are akin to the holy grail in the hospitality industry. By highlighting your unique selling points to potential guests you can ...
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Discover the financial benefits of a great reputation [Free ROI ...

It’s no secret that at GuestRevu we’re all about helping hospitality professionals to listen to, learn and earn from their clientele. And it’s not just ...
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Trend Digest: Loyalty in the information age

In an economy where travellers are faced with seemingly endless options for where to stay, where to eat, and what to do, making sure that you are your guests’ ...
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What kind of hospitality manager are you?

When it comes to managing a team, every GM seems to take a different stance. Some prefer to motivate staff with incentives, like Coaching Inn’s hero of the ...
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Trend Digest: Getting the right information for personalisation

Are guests getting the kind of personalisation that they want from your property?
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Turning a serviced apartment stay into an experience

When it comes to turning a stay into an experience, it is easy to assume that hotels have the upper-hand. After all, they have the convenience of a wide array ...
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Why guests leave hotel reviews (and how to get better ones)

With the growth of online spaces populated by user-generated content, word of mouth is increasingly becoming digitised, and reviews that are shared with online ...
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Last chance to let your feedback shine in BoHo Awards 2019

If you missed the 31 January deadline to enter the Boutique Hotel Guest Experience Awards, you're in luck! Due to the influx of last-minute entries, the ...
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Trend Digest: Top trends for tour operators

It is a truth universally acknowledged that the tourism industry is a fickle field. It changes from year to year as new generations come of a travelling age, ...
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