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Stuart Dickinson

Recent Posts

The hotelier’s ‘cheat sheet’ for being mobile friendly

22 June, 2017
In 2017, more people are searching the web on their phones than on a desktop computer, and are five times more likely ...
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5 Hotel marketing tips for better Google search results

8 June, 2017
While bringing in website traffic certainly is one of Google’s most important functions, it’s not the only way ...
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Trend digest – guest personalisation in the hotel industry

1 June, 2017
Personalisation is one of the main buzzwords dominating the hospitality industry in 2017. With hoteliers now better ...
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Forget the app (for now) and focus on making your website mobile friendly

11 May, 2017
With mobile now the preferred medium for visitors interacting with travel websites or booking hotels, it’s no longer a ...
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Trend digest – mobile browsing in the travel sector

27 April, 2017
We’ve seen it coming for years, and it’s finally official – research has shown that mobile is now the preferred medium ...
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Five pre-stay communication techniques to help improve your guest experience

13 April, 2017
Many hoteliers tend to think pre-stay communication isn’t really that important – the guest has booked, their business ...
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Responding to TripAdvisor hotel reviews – the good, the bad, and the ugly

16 February, 2017
By now it should be no secret – hotel owners or managers must be quick to the keyboard in responding to guests' reviews ...
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Top hotel marketing trends for 2017

26 January, 2017
Another year, and with it, more rapidly evolving marketing trends for hoteliers and managers to consider as we head ...
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Is it time for an upgrade? Use your reviews to back you up

8 December, 2016
The new year brings with it a sense of revival. New budgets are forecast and plans devised to make the year ahead a ...
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The secret to an engaging online guest questionnaire

1 December, 2016
A well-designed questionnaire can give you invaluable insight into the general guest experience and overall quality of ...
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