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Still time to enter The BoHo Awards (deadline extended)

22 January, 2018
We’ve got some great news, and we just can’t hold it in any longer! Entries for the Boutique Hotel Guest Experience ...
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The end of the professional critic (and why you need to get over it)

18 January, 2018
Remember the days of the professional critic? You’d have the perfect room picked out — the pride of your hotel — and it ...
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Show me the numbers — why GuestRevu is the right choice for you

11 January, 2018
Choosing the perfect guest feedback and online reputation management partner is no walk in the park. There are a lot of ...
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5 tips for an award-winning guest experience

4 January, 2018
If you’re looking for ways to improve guest experience at your hotel, who better to ask than the winners of the 2017 ...
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Trend digest: 5 hotels taking guest experience to the extreme

28 December, 2017
Experiential travel is what the modern guest is after. Very often, to satisfy your clientele’s wanderlust and exceed ...
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How smart hotel marketers get the most out of guest feedback and online reviews

21 December, 2017
Everyone and their aunt can do marketing. All you need is a Facebook account, right? Maybe throw a tweet or two in ...
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A roadmap to hotel technology: Interview with Robert Holland

14 December, 2017
Technology never stands still, and keeping a finger on the pulse of the latest trends can be a daunting task. And yet, ...
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The big list of mobile marketing stats every hotelier should know

7 December, 2017
Remember the days back when mobile phones were nothing more than keypads for calling? These days, even the most basic ...
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Trend digest: Calling a truce in the battle for bookings

30 November, 2017
The battle between hotels and online travel agents (OTAs) is well underway. To travellers, the two sides might seem ...
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Keep your edge online and off: how top UK hotel operator uses guest intelligence tech

23 November, 2017
When the Coaching Inn Group set its sights on being the best independent operator of regional hotels in the country, ...
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