GuestRevu Blog

Whether it’s turning a business trip into an opportunity to explore a new (or familiar) area, or jumping at the chance to recharge their batteries in peace, more and more travellers are deciding to go solo.

Dogs have long been man’s best friend, and now they’re also his travel companion. Travelling with pets is a trend that has seen a good deal of traction over the past decade, with airlines improving their travel options to accommodate...

Artificial Intelligence, Virtual Reality, chatbots and self check-in — guest-facing technology comes in multiple forms and has seemingly endless capabilities that are discussed practically daily. But the uses for tech don’t necessarily...

Highlighting your unique selling points to potential guests through engaging storytelling can encourage them to book through your website rather than via OTAs, and hopefully see them return. One hotel that knows how to position its...

When it comes to managing a team, every GM seems to take a different stance. Some prefer to motivate staff with incentives, like Coaching Inn’s hero of the month awards, others may prefer leading by example, while still others may feel...

Are guests getting the kind of personalisation that they want from your property?

When it comes to turning a stay into an experience, it is easy to assume that hotels have the upper-hand. After all, they have the convenience of a wide array of full-time staff who get to see and interact with guests day-in and day-out....

It is a truth universally acknowledged that the tourism industry is a fickle field. It changes from year to year as new generations come of a travelling age, as new preferences and expectations emerge, as the definitions of “luxury” adapt,...

Whether you’re accustomed to snow or sun this time of the year, and whatever you are celebrating, there is one thing that December reminds us of all around the world – it’s the season of giving.

Every month, we delve into the latest trends in the hospitality industry, pulling resources from across the web together to help hoteliers understand and make the most of tools, technologies and ideas that are circulating. But it can often...