Guest feedback can be helpful for hoteliers in a number of ways. For example, it can inform your operational decisions, inspire your marketing materials, and help you to improve your staff training procedures. Perhaps most importantly, in...
Following the completion of our recent funding round with Angels4Angels, we are very proud to welcome John Caines to the GuestRevu family as our new Non-Executive Chairman.
What do comedy and marketing have in common? The key is timing. You have to be there for your potential guests at the very moment that they’re looking for you.
Angels4Angels has a talent for selecting only the very best opportunities to grow their investors’ wealth, and it quickly spotted the potential in GuestRevu to add significant value to its investment portfolio. We at GuestRevu are...
Tripadvisor is the world’s largest travel site, and, as such, cannot be ignored by serious hoteliers. Having an active Tripadvisor listing has become almost compulsory for your hotel’s image, and this is achieved by ensuring that as many...
Gone are the days when hoteliers had to physically visit their competitors’ establishments or send their friends over to “spy” on them. With the advent of online review sites and online travel agencies (OTAs), your competitors can see...
At GuestRevu, we are passionate about tourism, and each year we embrace the opportunity to contribute to the success of tourism right on the doorstep of our South African branch.
Social media is one of those things that most people either love or hate. Some people find it a chore to push messages out into a disembodied public audience and others love to let the world know what they are up to and watch the likes...
TripAdvisor recently announced the winners of their 2016 Traveller’s Choice Awards. Hotels all over the world were lauded for excelling in their categories, but the Umaid Bhawan Palace in Jodhpur, India, came out with the highest accolade...
By now, almost every hotelier is doing online reputation management (ORM) of some sort, even if that only means checking their Tripadvisor reviews once a month and giving themselves a congratulatory pat on the back or having a quick cry in...