Are you speaking your guests’ love language?

Find out different ways to ensure your guests have the perfect stay by communicating through the five love languages, originally defined by Dr Gary Chapman. Hospitality ...
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“New Normal” blues – it’s not just you

Mental health has been on everyone’s radar lately as we learn to cope with the “new normal” in a time when the hospitality industry and many others have thrown us into uncertainty.
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Find out what flour, elves and charity have in common

With everything we as an industry and as individuals have had to face this year, we thought we would have a bit of fun in December. Take a look at what happened in our hilarious ...
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Easing guest anxieties during COVID-19

We look at some of the ways that hoteliers can and have been actively meeting guests halfway, to ease guests’ Covid-19 related travel anxieties, as well as remain satisfied with ...
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How do 11k+ guests feel about travel in the age of COVID-19? [survey ...

Survey results indicate that guest experience during covid-19 is still largely positive, so we also asked some hoteliers for tips on keeping it that way.
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Chatbots, reviews and integrated guest communications – the future of ...

Asksuite and GuestRevu have brought together online chatbot technology, and guest feedback and online reputation management tools to enhance guest trust and communication.
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4 Tech Trends The Restaurant Industry Should Be Aware Of

Luring COVID-wary guests out of their homes and into a sit-down restaurant has proven to be a task fraught with challenges. Rodney Laws looks at how technology can help ...
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Build better guest relationships with new Inspire Loyalty and GuestRevu ...

Inspire Loyalty and GuestRevu integration allows clients to use hotel guest feedback tech alongside managed loyalty programmes to drive increased guest satisfaction, loyalty and ...
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Planning for prosperity – what hoteliers need to know when choosing a ...

Between currency conversion, late-night transactions and contact-wary guests, accepting payments at a hospitality business can be a complicated task. We get some insider tips from ...
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Memes – the cure for everything except COVID

The hospitality industry never has a sense of humour failure – check out these COVID memes that tell the story of hospitality’s 2020 (so far).
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