Building back your team after COVID cutbacks

In this blog we share 6 tips on how hoteliers should strategise their staffing structures, to keep and attract top talent for when they reopen.
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3 Keys to excellent housekeeping [post-COVID edition]

This blog is about the 3 keys to excellent housekeeping, which includes three main elements that hotel management need to focus on as the foundation to their housekeeping during ...
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How do guests feel about travel in the age of COVID-19? [survey results]

In the hospitality industry, we need to constantly monitor how potential guests are feeling about lockdown restrictions, covid precautions and how likely they are to travel. In ...
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Find out what flour, elves and charity have in common

With everything we as an industry and as individuals have had to face this year, we thought we would have a bit of fun in December. Take a look at what happened in our hilarious ...
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Easing guest anxieties during COVID-19

We look at some of the ways that hoteliers can and have been actively meeting guests halfway, to ease guests’ Covid-19 related travel anxieties, as well as remain satisfied with ...
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How do 11k+ guests feel about travel in the age of COVID-19? [survey ...

Survey results indicate that guest experience during covid-19 is still largely positive, so we also asked some hoteliers for tips on keeping it that way.
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Use guest feedback to inform your video strategy post-COVID

Take your hotel video marketing to the next level using guest data in cloud-based tech stacks to inform visually appealing, personalised content that sells itself to prospective ...
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Enhanced ROI for hoteliers with new For-Sight and GuestRevu integration

GuestRevu is delighted to announce our new partnership with For-Sight, which will enable our mutual clients to refine their marketing messaging and deeply understand the different ...
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Connecting in social distancing: the new customer service in hotels

Drawing on both her hands-on industry experience as a hotel manager, and her knowledge gained in her role at Asksuit, Paula Carreirão offers her take on what the new normal in ...
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How top hoteliers keep great staff happy [interview]

With the average staff retention rate in the UK hospitality industry sitting 15 percentage points below the national average, we decided to ask a top GM about his staff retention ...
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