The changing landscape of Tripadvisor and other review sites

We have noticed some movements around Tripadvisor and other review sites. Is guest sentiment changing?
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10 hospitality trends to look out for in 2022

These are some of the trends in hospitality that will be gaining more traction in the year ahead. Take note of what may be relevant to try at your property.
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Using tech to upsell your hotel: 3 things to know

Learn these three important points to know how to upsell hotel guests with technology. Put your property in a position to upsell conveniently.
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How to use your hotel’s reviews to successfully package your offerings

Interpret guest feedback data to create more valuable packages moving forward.
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How to use your hotel's reviews to train and motivate staff

Use good and bad reviews to help hotel staff get training to perform better in targeted areas, and stay motivated.
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How to use your hotel's reviews to make an impact with a limited budget

Feedback from guests informs and justifies the changes you invest in to satisfy more guests during the post-pandemic comeback season.
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TikTok isn't just for teens – travel TikTok has taken off

Why hoteliers should join the #traveltiktok community, and 3 top tips to successfully position your destination as a travel experience not to miss.
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How to respond to Tripadvisor reviews (with real-life examples)

How to respond to positive and negative online hotel reviews, with real-life examples of good and bad management responses since the beginning of the pandemic.
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Nano-influencer hotel marketing: 6 top questions answered

This blog is about one specific form of influencer marketing (nano-influencers), and how to make it work for your hotel to gain valuable engagements, spread reach and lead future ...
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Four factors to consider when updating your hotel’s compset

Keeping track of competitors can give your business great insights. Consider these four factors when choosing whom to include in your hotel's compset.
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