GuestRevu Blog

We speak with a UK hotel's general manager about what he has been doing to weather the COVID-19 pandemic while his doors remain open

With the average staff retention rate in the UK hospitality industry sitting 15 percentage points below the national average, we decided to ask a top GM about his staff retention ...

You don’t have to have a crystal ball to look into the future that 2020 holds for the hospitality industry.

Why hotel lobbies are transforming into coworking spaces and becoming the hubs of their communities

What does TripAdvisor consider to be suspicious review activity, and how do they stop fake reviews from reaching property pages?

In this week’s trend digest, we look at why an integrated tech stack is so important, how cloud-based tech can help hotels achieve this, and how to make the right choices when it ...

GuestRevu consultant, Amy Branford, looks at what properties can do to become more sustainable, and what the advantages might be.

We explore how the relationship between retail and hospitality is becoming more formalised, and better capitalised upon, by those in both sectors.

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.

Negative feedback, while often disappointing to receive, can be used as an opportunity to market your business.