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We’ve got some great news, and we just can’t hold it in any longer! Entries for the Boutique Hotel Guest Experience Awards have been absolutely overwhelming, and we’ve seen hotels from over 30 countries worldwide vying to claim their title...
Review GuestRevu and you could find a chocolate hamper on your doorstep!*
At GuestRevu, we pride ourselves on being able to help our clients find insights in reviews from their customers, but we sometimes forget to ask our own clients for ...
Entries for the 2018 Boutique Hotel Guest Experience (BoHo) Awards are now officially open. Any boutique, lifestyle or hybrid hotel in the UK or internationally can enter, and the awards are judged by the people that matter most – real...
Following its most recent successful round of funding and exponential growth in the United Kingdom and European markets, GuestRevu has announced the further expansion of its UK team.
Darcy Considine-Moore, Gail Treadwell and Mark Evans
In any hospitality business, your human resources are more often than not your number one asset. Your team is on the front lines of guest experience, interacting with guests throughout their stays. Browse through any review site and you...
This is one of two Back to the Basics blogs. Find outwhat ORM is, and why it matters to hotelsin the first Back to the Basics blog.
A chat what? While the term chatbot might still be a foreign term for some hotel owners, this...
With competition between hotel loyalty programs so fierce today, creativity and innovation are essential if you want to stand out and give your guests more bang for their buck.
A good loyalty program usually forms the backbone of a hotel’s business strategy, but thanks to changing consumer behaviour and expectations, the landscape is changing.
If ever there was someone with a natural flair for the hospitality industry, it is Robin Sheppard. He reached the rank of General Manager of Bodysgallen Hall by the tender age of 27, and has since gone on to co-found Bespoke Hotels, which...
The Inaugural Boutique Hotel Guest Experience Awards were held at 2017 Boutique + Lifestyle Hotel Summit 2017 in London on May 22 at The Montcalm Royal London House. The awards were open to any UK or international boutique, lifestyle or...