Entries are now open and some fantastic hotels have already entered.
What are you waiting for?
The data collection period for the 2018 Boutique Hotel Guest Experience Awards (BoHos) has concluded, and the winners are set to be announced at the Boutique + Lifestyle Hotel Summit on 21 May.
After three months of guest feedback collection, in the form of online reviews and direct feedback surveys, followed by an intensive period of data analysis by Glion Institute of Higher Education, the following hotels have been shortlisted for their respective categories in the second annual BoHo Awards:
Unlike many other hospitality awards, the BoHos are not awarded based on the opinions of judges, but are rather based on feedback from real guests. This means that the awards are a true reflection of the overall level of service, attention to detail, and excellence of guest experience at the respective venues.
This was precisely what intrigued Craig Webb of the shortlisted Cotswold House Hotel in Gloucestershire.
"It is always interesting to be part of something like the BoHo Awards, in particular when you are rated on actual guest feedback rather than who can generate the most votes on social media."
— Craig Webb, General Manager of Cotswold House Hotel & Spa
Nikki Swart of the shortlisted Rivonia Bed and Breakfast in South Africa agrees wholeheartedly. "There is nothing like it in the hotel industry," the co-owner of the previously BoHo Award winning property says.
"The methodology used to measure success is scientific and based on a (sadly) innovative concept: what the guests think!"
— Nikki Swart, Co-Owner of Rivonia Bed & Breakfast