GuestRevu is proud to announce its latest achievement at the prestigious 2025 HotelTechAwards. The company was declared the Best Guest Surveys Software and recognised as 1st Runner-Up for Best Reputation Management Software. This year’s recognition brings GuestRevu’s collection of “Best” badges to an impressive total of 12, with three additional 1st Runner-Up accolades.
The HotelTechAwards, often described as the hospitality industry’s “people’s choice awards,” celebrate the best hotel technology solutions from around the globe. Winners were selected from hundreds of top technology products based on insights from thousands of verified customer reviews. User opinions shared across HotelTechReport reflect feedback from every major hotel brand and thousands of independent properties worldwide.
Overall, GuestRevu is proving ideal in the current environment that has created growing importance for brand reputation and increasing brand loyalty.
– GuestRevu Customer, United Kingdom*
“The authentic voice of the customer decides the winners of the annual HotelTechAwards — ranking hotel software solutions based on users’ experience in buying, implementing, and using those solutions,” explained Jordan Hollander, CEO of HotelTechReport. “We’re thrilled to highlight the value that the world’s leading software solutions deliver to their customers. By building a platform around the voice of the people actually using these hotel tech solutions, we’re able to deliver actionable, peer-to-peer insights that potential buyers can trust. Winning a HotelTechAward is the highest achievement in the industry because it’s based on data.”
GuestRevu’s consistent recognition in the HotelTechAwards reflects its dedication to providing intuitive, reliable, and insightful solutions that simplify hotel operations and enhance the guest experience. With users praising the platform’s ease of use, rapid setup, and comprehensive reporting capabilities, GuestRevu continues to set the benchmark for excellence in hotel technology.
“It was important for us that we had a quality feedback tool that would integrate into our new CRM (Cendyn) and provide the best possible way of collating all the feedback from our guests,” said the marketing manager for a group of luxury hotels in the United Kingdom*.
“GuestRevu continues to provide rapid and accurate information, and we find it so refreshing to have a supplier with efficient communication and a great level of understanding of our needs. The platform was up and running quickly and has a very easy-to-use dashboard. The general managers have been encouraged by the ease of use and time-saving opportunities GuestRevu has provided. Overall, GuestRevu is proving ideal in the current environment that has created growing importance for brand reputation and increasing brand loyalty.”
GuestRevu’s dual recognition underscores its commitment to helping hoteliers better understand their guests’ experiences and manage their online reputations with ease. By consolidating guest feedback into actionable insights, GuestRevu provides hoteliers with the tools they need to improve operational efficiency, foster guest loyalty, and enhance brand reputation.
“GuestRevu has been a transformative tool for our business. It seamlessly consolidates reviews from all our properties, providing clear insights into guest feedback,” said a user from a large hotel in Romania. “The intuitive dashboard makes it easy to identify trends, address weak spots, and celebrate successes. It’s user-friendly, reliable, and has significantly improved our ability to manage online reputation effectively across more than 30 locations.”
GuestRevu has been a transformative tool for our business. It seamlessly consolidates reviews from all our properties, providing clear insights into guest feedback
– GuestRevu Customer, Romania*
Expressing his delight at the company’s latest accolades, GuestRevu’s CEO and Founder, Chris Alexandre, commented:
“GuestRevu has won many awards over the years, but the HotelTechAwards always hold unique significance to us, as they are based on reviews from our clients, who are the cornerstone of our business and know our product better than any judge could. The user feedback HotelTechReport provides is invaluable as we continue to enhance our software’s functionality and user experience.”
With thousands of users in over 45 countries and a robust network of integration partners, GuestRevu is committed to driving innovation in guest feedback and reputation management technology. The company’s focus remains on creating solutions that empower hoteliers to deliver exceptional guest experiences, increase operational efficiency, and build stronger brands. With several exciting updates on the horizon, GuestRevu is excited to be at the forefront of shaping its future, with ongoing product improvements, new partnerships, and enhanced service offerings.
*Reviews on Hotel Tech Report are anonymous, and GuestRevu is profoundly grateful to everyone who contributed.
About GuestRevu
GuestRevu provides award-winning guest feedback and online reputation management tools tailor-made for the hospitality industry, enabling hoteliers worldwide to gain a deeper, guest-focused understanding of operational strengths and weaknesses, monitor and manage their online reputation and reviews, and improve guest satisfaction. Listening to and learning from guests enables hoteliers to drive more direct bookings, build lasting loyalty and ultimately increase revenue. As a Tripadvisor Platinum Review Collection Partner, GuestRevu also gives clients the opportunity to boost their online reviews and ratings on the world’s largest review site.
About HotelTechReport
HotelTechReport is the global authority in hotel technology, trusted by more than 1.8 million software buyers annually. As the world's leading platform for hotel industry professionals, HotelTechReport empowers hoteliers to make smarter technology decisions with unbiased reviews, expert insights, and data-driven recommendations. By connecting forward-thinking hoteliers with the best software solutions, HotelTechReport drives innovation and operational excellence across the global hospitality sector. Discover the technology that powers the future of hospitality at www.hoteltechreport.com.