The role of storytelling in the bid for direct and repeat bookings ...

Direct and repeat bookings are akin to the holy grail in the hospitality industry. By highlighting your unique selling points to potential guests you can ...
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Discover the financial benefits of a great reputation [Free ROI ...

It’s no secret that at GuestRevu we’re all about helping hospitality professionals to listen to, learn and earn from their clientele. And it’s not just ...
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Why guests leave hotel reviews (and how to get better ones)

With the growth of online spaces populated by user-generated content, word of mouth is increasingly becoming digitised, and reviews that are shared with online ...
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GuestRevu Is Top Hotel Tech According To User Reviews

We’re thrilled to announce that our clients have helped us to reach the #1 spots in both the Guest Feedback and Reputation Management categories on Hotel Tech ...
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Keeping up with the new TripAdvisor

The travel world is abuzz with speculation about TripAdvisor. The review giant announced in September that big change was coming to the platform in the form of ...
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The importance of a meritocracy like TripAdvisor in hospitality ...

Some properties think of TripAdvisor as their best friend, others their worst enemy. But when it comes to online reviews, it is the one place that every ...
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5 Properties That Embrace the Appeal of Barefoot Luxury for Travellers

At a glance, the phrase ‘barefoot luxury’ sounds like an oxymoron. Where bare feet bring to mind homeliness, childhood and comfort; luxury evokes a sense of ...
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3 Keys to Excellent Housekeeping

If you asked a guest what their favourite part of a stay with you was, it’s unlikely that they’ll respond with comments on dust-free surfaces, white linen and ...
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Marketing your hotel to Chinese FITs

With China making up more than 18% of the world’s population, one would think that marketing to a Chinese audience would be a piece of cake. But as Cho Wong ...
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The currency of trust, and the power of partnerships

“Trust is earned,” says Francine Heywood. “You can’t develop it without a genuinely good product.” In an age where word of mouth has gone digital, and the ...
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