Understanding guest experience with GuestRevu

Guest feedback is invaluable for garnering insight into your guests’ experiences, their expectations, and where your property may be falling short or sky-rocketing.
READ MORE

GuestRevu wins two categories in prestigious HotelTechAwards 2020

Reviews from hoteliers have seen GuestRevu win Best Reputation Management Software and Best Guest Survey Provider in 2020's prestigious HotelTechAwards.
READ MORE

What can hoteliers expect 2020 to hold?

You don’t have to have a crystal ball to look into the future that 2020 holds for the hospitality industry.
READ MORE

How staff can actively promote your business (without breaking the ...

When you’ve got the right team behind you, it’s only natural for them to want to promote your business in any way that they can
READ MORE

More than commission: the 6 hidden costs of OTA bookings

While OTAs are a valuable resource for keeping heads in beds and gaining exposure, the cost of bookings that come through them hardly ends at commission
READ MORE

African properties getting guest experience right, losing out on online ...

While African properties are getting guest experience right, they are not translating their positive guest experiences into a positive online reputation as effectively as they ...
READ MORE

How TripAdvisor keeps fake reviews in check

What does TripAdvisor consider to be suspicious review activity, and how do they stop fake reviews from reaching property pages?
READ MORE

Making meals picture perfect and instantly Instagrammable

Tips for highlighting the beauty of your food, and enticing diners to take out their phones and share their experiences online
READ MORE

How top hotels get great guest feedback

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.
READ MORE

How to turn negative guest feedback into an opportunity

Negative feedback, while often disappointing to receive, can be used as an opportunity to market your business.
READ MORE

Download

No thanks

Downloads library

Check out our downloadable ebooks and guides!

Email-Marketing-Mistakes-That-Could-Cost-Your-Hotel-Bookings
How-People-Do-Travel-Related-Web-Browsing
Visit library