Catching up with “slow travel” – what is it and why it matters to your ...

Why slow travel is important for guests, hoteliers and the environment; and where to start.
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TikTok isn't just for teens – travel TikTok has taken off

Why hoteliers should join the #traveltiktok community, and 3 top tips to successfully position your destination as a travel experience not to miss.
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How to respond to Tripadvisor reviews (with real-life examples)

How to respond to positive and negative online hotel reviews, with real-life examples of good and bad management responses since the beginning of the pandemic.
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Nano-influencer hotel marketing: 6 top questions answered

This blog is about one specific form of influencer marketing (nano-influencers), and how to make it work for your hotel to gain valuable engagements, spread reach and lead future ...
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Four factors to consider when updating your hotel’s compset

Keeping track of competitors can give your business great insights. Consider these four factors when choosing whom to include in your hotel's compset.
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Building back your team after COVID cutbacks

In this blog we share 6 tips on how hoteliers should strategise their staffing structures, to keep and attract top talent for when they reopen.
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Chatbots, reviews and integrated guest communications – the future of ...

Asksuite and GuestRevu have brought together online chatbot technology, and guest feedback and online reputation management tools to enhance guest trust and communication.
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4 Tech Trends The Restaurant Industry Should Be Aware Of

Luring COVID-wary guests out of their homes and into a sit-down restaurant has proven to be a task fraught with challenges. Rodney Laws looks at how technology can help ...
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Use guest feedback to inform your video strategy post-COVID

Take your hotel video marketing to the next level using guest data in cloud-based tech stacks to inform visually appealing, personalised content that sells itself to prospective ...
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5 direct booking hacks hotels can look into for after lockdown

With tough times ahead for the hospitality industry, every penny counts. Use these five clever tips to get more direct bookings and spend less on OTA commissions.
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