Catching up with “slow travel” – what is it and why it matters to your ...

Why slow travel is important for guests, hoteliers and the environment; and where to start.
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2019 vs 2021: New guest feedback benchmarks

After all the changes that have taken place in the hospitality and travel industry over the last year, we thought the industry could do with some updated guest feedback benchmarks
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Has traveller sentiment changed during the pandemic? [survey results]

In the hospitality industry, we need to constantly monitor how potential guests are feeling about lockdown restrictions, covid precautions and how likely they are to travel. In ...
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Find out what flour, elves and charity have in common

With everything we as an industry and as individuals have had to face this year, we thought we would have a bit of fun in December. Take a look at what happened in our hilarious ...
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Easing guest anxieties during COVID-19

We look at some of the ways that hoteliers can and have been actively meeting guests halfway, to ease guests’ Covid-19 related travel anxieties, as well as remain satisfied with ...
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How do 11k+ guests feel about travel in the age of COVID-19? [survey ...

Survey results indicate that guest experience during covid-19 is still largely positive, so we also asked some hoteliers for tips on keeping it that way.
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Use guest feedback to inform your video strategy post-COVID

Take your hotel video marketing to the next level using guest data in cloud-based tech stacks to inform visually appealing, personalised content that sells itself to prospective ...
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How top hoteliers keep great staff happy [interview]

With the average staff retention rate in the UK hospitality industry sitting 15 percentage points below the national average, we decided to ask a top GM about his staff retention ...
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Understanding guest experience with GuestRevu

Guest feedback is invaluable for garnering insight into your guests’ experiences, their expectations, and where your property may be falling short or sky-rocketing.
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GuestRevu wins two categories in prestigious HotelTechAwards 2020

Reviews from hoteliers have seen GuestRevu win Best Reputation Management Software and Best Guest Survey Provider in 2020's prestigious HotelTechAwards.
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