How to use your hotel's reviews to train and motivate staff

Use good and bad reviews to help hotel staff get training to perform better in targeted areas, and stay motivated.
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How to use your hotel's reviews to make an impact with a limited budget

Feedback from guests informs and justifies the changes you invest in to satisfy more guests during the post-pandemic comeback season.
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Catching up with “slow travel” – what is it and why it matters to your ...

Why slow travel is important for guests, hoteliers and the environment; and where to start.
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TikTok isn't just for teens – travel TikTok has taken off

Why hoteliers should join the #traveltiktok community, and 3 top tips to successfully position your destination as a travel experience not to miss.
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How to respond to Tripadvisor reviews (with real-life examples)

How to respond to positive and negative online hotel reviews, with real-life examples of good and bad management responses since the beginning of the pandemic.
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Nano-influencer hotel marketing: 6 top questions answered

This blog is about one specific form of influencer marketing (nano-influencers), and how to make it work for your hotel to gain valuable engagements, spread reach and lead future ...
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Four factors to consider when updating your hotel’s compset

Keeping track of competitors can give your business great insights. Consider these four factors when choosing whom to include in your hotel's compset.
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New Features with Tripadvisor Integration Boost Clients’ Engagement with ...

The integration between GuestRevu and Tripadvisor will give new features to improve guest engagement for our mutual clients, including detailed guest profile data from Tripadvisor ...
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2019 vs 2021: New guest feedback benchmarks

After all the changes that have taken place in the hospitality and travel industry over the last year, we thought the industry could do with some updated guest feedback benchmarks
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What the Hospitality Industry Can Learn From Ecommerce Post-Pandemic

Ecommerce has gone from strength to strength during the pandemic. What can hospitality learn from this blossoming industry?
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