GuestRevu Blog

RoomRaccoon and GuestRevu have partnered to provide hoteliers with an automated guest feedback and online reputation management solution.

We ask top hoteliers to give us advice on providing consistently excellent experiences and encouraging guests to give them their feedback.

Negative feedback, while often disappointing to receive, can be used as an opportunity to market your business.

Typed out Google searches are losing ground to voice and image searches. This month, we look at some of the latest travel search trends and how they impact properties around the ...

We’ve analysed over 150,000 direct and online reviews to find out which features guests appreciate, and which they wish were better, and have put the results into an insightful ...

This month, we look into the growing trend of shrinking room sizes and the popularity of pod hotels.

The rapidly advancing smart technology known as the Internet of Things can provide a holistic means to ensure guest satisfaction and streamline a range of services all while ...

We look into why travellers are venturing out alone, what they look for from accommodation, and who’s getting their solo offerings right.

We chat to support manager, Trish Luies, about why it’s important to monitor and manage your feedback, what makes us stand out from the crowd, and more.

Travelling with pets is a trend that has seen a good deal of traction over the past decade, and we look at how this trend affects accommodation providers.