The World Travel Awards have been recognising excellence in the travel, tourism and hospitality industries for the past 24 years. This year, GuestRevu has been nominated as one of the World’s Leading Guest Feedback Solutions, and they couldn’t be more excited.
“It’s great when we see nominations like this come in to recognise what we are doing at GuestRevu,” said the company’s co-founder and Director of Sales and Marketing, Francine Heywood. “Our mantra at GuestRevu is that our guest feedback and online reputation management technology helps our clients ‘listen to, learn from and earn from their guests’, because in essence, that’s what any world-class feedback solution should do.
“Hoteliers and other hospitality industry professionals are not always aware of the benefits they can gain from managing their guest feedback using a solution like GuestRevu, or they just don’t have the time,” Heywood explained. “The system enables them to gain a deeper, guest-focused understanding of their operational strengths and weaknesses, monitor and manage their online reputation and reviews, and improve guest satisfaction to drive more direct bookings and, ultimately, revenue.”
While not all hoteliers may be aware of these benefits, GuestRevu’s customers can’t help but rave about the platform.
GuestRevu has completely changed the way we manage our business from the way we interact with our guests to how we market, plan for the future and how we develop our business with our guests in mind. Our guest feedback is at an all-time high and by getting this honest and clear feedback we have been able to raise our standards and respond quickly to any issues that may arise. I see us having a long relationship with GuestRevu. — Daniel Thompson, General Manager, Mullion Cove
The World Travel Award nomination comes just after an announcement of the company’s recent growth in the UK region. “This success would not have been possible without the support of our clients,” said Heywood. “We look forward to reaching new heights with them in the years to come.”
If you would like to show your support, please feel free to vote for GuestRevu as the “World’s Leading Guest Feedback Solution 2017” by clicking here before 30 October, 2017.
About the World Travel Awards:
World Travel Awards™ was established in 1993 to acknowledge, reward and celebrate excellence across all key sectors of the travel, tourism and hospitality industries. Today, the World Travel Awards™ brand is recognised globally as the ultimate hallmark of industry excellence.
GuestRevu (a TripAdvisor Platinum Review Collection Partner) provides online surveys and reputation management solutions tailor-made for the hoteliers. GuestRevu enables you to gain a deeper, guest-focused understanding of your operational strengths and weaknesses, monitor and manage your online reputation and reviews, and improve guest satisfaction. Listen to, learn from and earn from your guests using GuestRevu.