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Recent Posts

Trend digest: Emerging market segments

30 March, 2017
New generations are coming of age, others are entering retirement, people’s opinions on what makes for a good work-life ...
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From mobile app to personal butler: five hotels getting personalisation right

23 March, 2017
In the modern hospitality industry, finding new ways to make guests stays at your hotel memorable experiences is ...
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Using GuestRevu’s Primary Service Ratings to get better, when you’re already one of the best

16 March, 2017
Like many hoteliers, you pay close attention to your hotel’s ranking on OTAs and review sites like booking.com and ...
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Trend digest: modern revenue management

2 March, 2017
The many moving parts that make up any hotel business are usually difficult to predict, manage, and optimise. Revenue ...
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Guest intelligence tech – making life easier for general managers

23 February, 2017
The purpose of technology has always been to make our lives easier – we can now check our emails on holiday, ...
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What hoteliers need to know about personalisation technology

9 February, 2017
In today’s world of easily accessible big data, personalisation (admittedly in variably successful forms) is ...
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Bridging the gap: how to see your hotel through your guests’ eyes

2 February, 2017
You know your hotel inside out, but do you ever see it through your guests’ eyes? In many cases, there is a disconnect ...
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GuestRevu clients shine in TripAdvisor's Travelers’ Choice Awards

31 January, 2017
Every year, TripAdvisor’s Travelers’ Choice Awards are granted to hotels and destinations in a number of categories ...
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Entries are now open for the BoHo Awards

26 January, 2017
Boutique Hotel News is delighted to announce the launch of the BoHos – the Boutique Hotel Guest Experience Awards.
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Taking the first steps toward personalisation in 2017

19 January, 2017
Hoteliers are hearing it from industry leaders constantly, in order to remain relevant in the changing hospitality ...
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